Pharmacy Clerk
Location: Retail Pharmacy
Reports to: Pharmacist(s) and Pharmacy Technician(s)
About the role
The Pharmacy Clerk performs many of the administrative duties of the retail pharmacy, such as answering phones, accepting prescriptions, filing records, and receiving payment from customers. The Pharmacy Clerk will often serve as the cashier, requiring strong customer service skills and comfort completing sales. Must be able to receive direction from pharmacists and pharmacy technicians. Since paperwork and records are an important part of the pharmacy business, the Pharmacy Clerk must be organized and detail-oriented, able to work well in a fast-paced environment.
Responsibilities
- Sterilize surfaces and equipment and prepare the pharmacy for opening and/or closing.
- Greet customers, answer calls, and field patient questions with a positive attitude.
- Collect payment and insurance information.
- Close and count down registers, and deposit money at the end of the day.
- Keep front-end shelves organized and clean, along with the rest of the pharmacy.
- Make regular over-the-counter (OTC) inventory checks and order merchandise.
- Follow instructions and complete tasks in a timely manner.
- Move, lift, carry, and place merchandise and supplies weighing up to 25 pounds without assistance.
- Perform frequent repetitive motions with hands and arms, such as grasping, gripping, and turning.
- Stand and/or walk frequently throughout the work shift.
- Visually locate merchandise and other objects, as well as verify information, often in small print.
Note: The Pharmacy Clerk is prohibited from performing the final check of a prescription or any type of patient counseling.
Requirements
- High School diploma, GED, or equivalent.
- Proven communication and customer service skills.
- Strong math skills.
- Outstanding organizational skills.
- Reliable with a keen eye for detail.