Pharmacy Cashier

About the role

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services
• Resolves customer issues and answers questions to ensure a positive customer experience
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
• Develops strong relationships with most valuable customers

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
• Recommends items for sale to customer and recommends trade-up and/or companion items
• Assists with OTC products, and takes customer to aisle when possible
• Operates pharmacy systems to obtain patient prescription status
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
• Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
• Implements Company asset protection procedures to identify and minimize profit loss
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
• Completes resets and revisions as directed
• Has working knowledge of store systems and store equipment
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
• Complies with all company policies and procedures; maintains respectful relationships with coworkers
• Completes special assignments and other tasks as assigned

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate

Basic Qualifications

• Must be fluent in reading, writing, and speaking English
• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment
• Prefer to have prior work experience with Walgreens

Pay

Salary Range: $16 - $18 / Hourly