Pharmacy Associate

Job Responsibilities

• Communicates with customers via inbound and outbound, manual and/or automated calls
• Affirms customer need for additional products/services, compliance with physician orders
• Answers questions and provides customer education regarding products/services
• Documents calls and enters customers' orders in computerized record keeping system
• Verifies and updates demographic information such as address and telephone number
• Mets specific performance objectives related to number of calls handled, orders processed, time on call, time entering information, etc.