Pharmacist (PRN) / Remote (Pacific Timezone)

About the role

Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Upperline Health providers coordinate patients’ care among a team of specialists — physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers — for integrated treatment that addresses patients’ immediate and long-term health needs. Upperline Health is based out of Nashville, TN and has operations in 130+ clinic locations across Alabama, California, Florida, Georgia, Indiana, Kentucky, and Tennessee.

Upperline is looking for a motivated PRN Pharmacist to support Medicare beneficiaries in our accountable care organization. This role will be critical in providing a superior level of care to patients while lowering overall cost for the healthcare system. The Clinical Pharmacist role is a critical member of the care team, delivering a critical layer of support to beneficiaries through interactive, patient-centered, telephonic comprehensive medication reviews. This position is remote and requires CA licensure; hours align with Pacific Time Zone.

Responsibilities

• Develop and implement quality improvement initiatives related to medication management
• Deliver MTM services, including comprehensive medication reviews, disease-specific medication reviews, and targeted interventions to assess appropriateness of all medications, identify barriers to adherence, optimize medication therapy, and improve clinical outcomes
• Assist with managing medication costs through cost-effective interventions such as formulary or therapeutic interchanges, pill splitting opportunities, combination products, and assessing unnecessary and/or duplicate medication therapies
• Efficiently assess prescribed medication therapy for unnecessary medications, need for additional medications, patient educational gaps, ineffective medications, inappropriate doses, adverse drug reactions, adherence concerns, and opportunities for medication synchronization
• Communicate professionally and discuss/document clinical recommendations/interventions to prescribers and interdisciplinary care teams
• Follow up with patients and/or caregivers with an additional follow-up phone call subsequent to the initial in-person visit and appropriately document outcomes in a timely manner
• Ensure patients and family members have a positive experience by providing a high level of customer service — responding promptly, professionally, and politely

Requirements

• Doctor of Pharmacy degree (PharmD) — mandatory
• Completion of an accredited PGY1 and/or PGY2 pharmacy residency program — preferred
• Medication Therapy Management (MTM) training certificate from a recognized/accredited program OR 3 years of experience delivering MTM services directly to patients — strongly preferred
• Certified diabetes educator — a plus
• Excellent listening skills; warm, friendly, and empathetic demeanor demonstrating active listening techniques
• Consistent professional demeanor; maintain professional attitude and behavior at all times
• Excellent interpersonal skills; demonstrate empathy with patients and family members in tone, language, and questions; demonstrate patience, caring, sensitivity, empathy, and cultural competency
• Conflict resolution skills; able to defuse potential customer or patient conflict utilizing appropriate tone, support, questions, or counsel and respond in a supportive manner
• Strong work values; able to follow all company and departmental processes and procedures
• Self-management skills; self-motivated, organized, and detail oriented
• Computer/Technology competency: proficient in Microsoft Word, Excel, and Outlook
• Able to multi-task using multiple computer databases/platforms/applications

Benefits

• Medical, dental, and vision coverage
• 401(k) with matching
• Paid time off (PTO)
• Parental leave

Pay

Compensation is commensurate to compensation for similar positions in the region based on prior training and experience.

Schedule

PRN (as needed), remote position; requires California pharmacist licensure; hours align with Pacific Time Zone.