Pharmacist-in-Charge (PIC)

Key Responsibilities

• Serve as the designated Pharmacist-in-Charge for the pharmacy.
• Lead the end-to-end launch of the pharmacy from planning through go-live.
• Obtain and maintain: All applicable state Pharmacy License, DEA Registration, Controlled Substance registrations (as applicable), Nonresident pharmacy licenses across all required states, Veterinary pharmacy-related licenses and permits, NABP requirements, Additional state-specific pharmacy registrations.
• Work directly with Boards of Pharmacy, DEA, FDA, NABP, and other regulatory agencies.
• Develop licensing strategy for nationwide pharmacy expansion.
• Ensure ongoing compliance with changing federal and state regulations.
• Pharmacy Operations Design & Implement Scalable Pharmacy Operations:
• Including Prescription intake and verification, Pharmacist verification workflow, Dispensing processes, Quality assurance, Shipping and fulfillment, Controlled substance management, Returns and recalls, Inventory controls, Documentation and record retention.
• Compliance & Quality:
• Develop the pharmacy Quality Management System (QMS).
• Establish audit readiness processes.
• Maintain compliance with: Ohio Board of Pharmacy, DEA, FDA, Veterinary pharmacy regulations, State-specific nonresident pharmacy requirements.
• Lead regulatory inspections.
• Investigate and resolve compliance issues.
• Develop corrective and preventive action (CAPA) processes.
• Clinical Oversight:
• Ensure safe dispensing of veterinary prescriptions.
• Establish pharmacist verification standards.
• Review medication safety processes.
• Develop protocols for: Prescription validation, Drug utilization review, Controlled medications, Medication errors, Adverse event reporting.
• Collaborate with Dutch veterinarians on prescribing workflows.
• Technology & Systems:
• Partner with Product and Engineering teams to design pharmacy workflows within: Pharmacy Management System (PMS), Warehouse Management System (WMS), EMR integrations, Shipping platforms, Inventory systems, Automation equipment, Labeling software, E-prescribing systems.
• Help define system requirements to ensure regulatory compliance.
• Inventory & Vendor Management:
• Establish pharmaceutical purchasing processes.
• Implement inventory control procedures.
• Monitor expiration dates and recalls.
• Optimize inventory turns while maintaining service levels.
• Support controlled substance inventory management.
• Team Building:
• Recruit, Hire, Train, And Develop Staff: pharmacists, Pharmacy technicians, Fulfillment staff, Pharmacy operations personnel.
• Create onboarding, competency assessments, and ongoing training programs.
• Cross-Functional Leadership:
• Partner Closely With Operations, Veterinary Clinical Team, Legal & Compliance, Finance, Product Engineering, Customer Experience, Supply Chain, Business Development.
• Drive pharmacy initiatives across the organization.

Qualifications

• Active Ohio Pharmacist License in good standing. Eligible to serve as Pharmacist-in-Charge in Ohio.
• Minimum 5 years of pharmacist experience. Minimum 2 years as Pharmacist-in-Charge or pharmacy leadership role.
• Experience opening or launching a pharmacy, specialty pharmacy, mail-order pharmacy, or healthcare operation.
• Deep knowledge of: Ohio Board of Pharmacy regulations, DEA regulations, Nonresident pharmacy licensing, State pharmacy compliance, Controlled substance regulations.
• Experience with pharmacy management systems.
• Strong project management skills.

Prior Experience

• Veterinary pharmacy experience.
• Mail-order pharmacy experience.
• Startup experience.
• Multi-state pharmacy licensing experience.
• Experience implementing pharmacy automation.
• Experience with accreditation programs (URAC, ACHC, VIPPS/NABP Digital Pharmacy, if applicable).
• Knowledge of veterinary medications and compounding regulations.
• Achieve >99.9% dispensing accuracy.
• Maintain 100% regulatory compliance.
• Establish KPIs for turnaround time, inventory accuracy, and customer service.

Preferred Experience

• Experience with AI tools.

Why Join Dutch?

• You'll have the unique opportunity to build one of the nation's leading veterinary pharmacies from the ground up.
• As one of the earliest pharmacy leaders at Dutch, you'll shape the strategy, systems, compliance framework, and operations that will serve hundreds of thousands of pets across the country.
• If you enjoy building scalable healthcare operations and making a meaningful impact on pet health, we'd love to meet you.

Compensation

• Base Salary: $150,000-$200,000 (depending on experience)
• Equity/stock options
• Comprehensive health benefits
• 401(k)
• Flexible PTO/DTO
• Hybrid/remote flexibility with required Ohio pharmacy presence