Pharmaceutical Territory Manager

Directs all aspects of a service area within an assigned vertical line of business (LOB). The Territory Manager within Sustainability Services provides a comprehensive range of innovative and cost-effective environmental solutions to assigned clients and operating units. Responsibilities include managing profit and loss, budgeting, day-to-day operations, ISO programs, service execution, personnel, third-party sourcing, pricing, and business development. Primary objectives include supervising employee work and development, developing bids for new projects, analyzing financials, ensuring customer satisfaction, and driving growth. This role may oversee approximately $5 to $20 million in revenue with anticipated growth. Travel of 20-25% is expected. While remote, the ideal applicant would reside in Indianapolis, IN; Charlotte, NC; Durham, NC; or Raleigh, NC.

Responsibilities

• Accountable for developing and maintaining a safety-conscious organization within all assigned customer sites.
• Oversees Project Managers in creating a safe work environment compliant with customer/site regulatory requirements, including safety training.
• Manages customer service issues and identifies potential contract or service enhancements through regular interaction with customers, teams, and vendors.
• Works with the Vertical Manager on renegotiating contracts, services, and projects; prepares related quotes and proposals.
• May prepare quotes and proposals for acquiring entities to extend service options for Sustainability Services customers.
• Manages financial and operational performance of assigned sites to ensure profitability and goal achievement, including P&L, receivables, pricing, invoicing, budgeting, and financial reporting.
• Analyzes current and projected financial positions of assigned operating units.
• Responsible for procedural development, implementation, and compliance with environmental health, safety, and ISO programs.
• Accountable for the education and development of Project Managers and operating teams, ensuring training completion, documentation, and adherence to WM policies.
• Documents best practices and lessons learned, implementing them at customer locations.
• Directs the development and implementation of facility waste management plans, including waste minimization, recycling, and storage management.
• Ensures proper application of regulations for waste characterization, container labeling, and waste shipment documentation.
• Manages programs and teams focused on reducing waste volumes, increasing operational efficiencies, and generating cost savings for customers.
• Ensures local management teams conduct routine safety meetings and regulatory inspections.
• Participates in quarterly and annual business reviews with clients.
• Establishes relationships and oversees management teams working with local WM Market Areas and Districts to maintain core services and customer satisfaction.
• May occasionally perform labor-intensive activities (e.g., drum collection and bulking).

Requirements

• Bachelor’s Degree (accredited) in Environmental Sciences, Accounting, Business, or related field, or High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 7 years of relevant work experience in project/business work within the environmental or industrial services industry (in addition to education requirement).
• Valid Driver’s License.
• Pre-assignment and/or pre-hire customer-specific drug and/or alcohol testing may be required (e.g., urinalysis, oral swab, hair follicle, or alcohol testing).
• RCRA and DOT regulatory compliance experience required upon hire.
• OSHA 40-Hour HAZWOPER Certification required upon hire.

Preferred Qualifications

• Streamline experience.
• Pharmaceutical waste experience.

Physical Requirements

• Repetitive motions.
• Eye/hand/foot coordination.
• Sitting, talking, and hearing.
• Primarily operates in a professional office environment with standard office equipment (computers, phones, copy machines, etc.).

Pay

The expected base pay range for this position across the U.S. is $96,700 - $110,000. The specific salary offered may be influenced by factors such as experience, education, training, certifications, qualifications, and work location. This role is also eligible for a 25% bonus.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and short-term disability.
• Stock purchase plan.
• Company matching on a 401(k).
• Paid vacation, holidays, and personal days.

Note: Benefits may vary by site.