Pharmaceutical Sales - Neuroscience Specialist - New Orleans, LA

About the role

The Neuroscience Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical (MSLs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guidelines. This individual will serve as the primary point of contact for healthcare provider (HCP) customers, possessing a broad range of expertise to address complex on-label information based on approved content. The role is designed to enhance customer engagement, thought leadership, and business planning within the organization through proactive outreach to HCPs, facilitating discussions, and elevating insights to inform strategic decisions.

Responsibilities

• Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
• Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed.
• Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Ensure customer requests are met and solicit feedback on the quality of engagement.
• Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
• Action on insights collected from customer-facing roles to inform local strategy and business goals.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights.

Key Sales Capabilities

• Territory Analysis / Business Planning: Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget. Displays knowledge of territory and business conditions that impact sales results to establish near-term priorities. Responds compliantly to competitive threats and opportunities. Educates office staff on payer guidelines and reimbursement procedures to increase pull-through. Effectively utilizes promotional materials.
• Selling Skills, Engagement & Account Pull Through: Maintains ongoing awareness of internal support team resources and utilizes them appropriately. Applies market and industry knowledge to overcome objections and influence prescribing habits. Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders. Builds strong relationships with key office/practice personnel, focusing on patient health. Takes personal responsibility for follow-through and providing value to accounts. Delivers effective and balanced office calls and sales presentations using approved marketing materials and technical references with clarity and confidence. Demonstrates competent product knowledge of own products and competition.

Requirements

• Bachelor’s degree.
• At least one of the following experiences:
  • 2+ years of pharmaceutical or medical device sales experience; less experience considered for employees who successfully complete the Otsuka ReadyNow program.
  • 3+ years of business-to-business (B2B) or equivalent outside sales experience in regulated, clinical, or customer engagement.
  • 2+ years of clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient-facing, medical education, or therapy-focused responsibilities.

Qualifications

• CNS knowledge is highly valued.
• Demonstrated ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
• Strong commitment to ethical business practices, understanding of regulatory standards, and ability to execute business activities in compliance with company policies.
• Ability to assimilate and communicate complex clinical and product information.

Competencies

• Accountability for Results: Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving: Make decisions considering the long-term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity: Maintain an ongoing focus on the needs of customers and/or key stakeholders.
• Impactful Communication: Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration: Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development: Play an active role in professional development as a business imperative.

Travel

• Territory: New Orleans, LA.
• Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
• Ability to travel is required; field travel by car daily.

Pay

Minimum $107,362.00 - Maximum $166,750.00, plus incentive opportunity. The range shown represents a typical pay range or starting pay for individuals hired in the role to perform in the United States. Other elements may be used to determine actual pay, such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in the role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum.

Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage.
• Company-provided basic life, accidental death & dismemberment, short-term and long-term disability insurance.
• Tuition reimbursement and student loan assistance.
• Generous 401(k) match.
• Flexible time off, paid holidays, and paid leave programs.
• Additional company-provided benefits.