Petroleum Sales & Delivery Specialist - Prairieland FS - Pleasant Hill, IL

Purpose and Summary Statement

The Petroleum Sales and Delivery Service Specialist role combines sales, logistics, and technical support, ensuring customers receive high-quality petroleum products and exceptional service. The specialist will be responsible for managing customer relationships, selling petroleum products, and safely delivering fuel, lubricants, and related services to customers.

Essential Job Functions

Market and deliver energy products and services at profitable levels to patrons and target prospects in designated territory. This will be accomplished by the following:

• Showing a caring attitude towards the individual and the individual's operation
• Thorough knowledge of the customer's operations, needs, concerns, and goals
• Become established as the leading problem solver in the trade area
• Work together as a key member within the Prairieland FS Team
• Maintain a positive and enthusiastic attitude while developing strong relationships with customers, understanding their fuel and lubricant needs
• Educate customers on fuel storage best practices, environmental compliance, and safety regulations
• Provide basic troubleshooting assistance for fuel storage systems and dispensing equipment
• Follow all Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), and Environmental Protection Agency (EPA) regulations regarding petroleum product handling and transportation

Selling Efficiency & Skills

Utilize and always work to improve the following:

• The FS Sales interview road map
• Identify new business opportunities and expand the customer base within the assigned territory
• Understanding customer behavior styles
• Assisting in competitive analysis and strategies in your trade territory
• Handling customer complaints promptly and with appropriate procedures
• Adhere to and support the company credit policy, checking credit history of patrons before making sales, and explaining the credit policy to new customers
• Collects on accounts as needed according to the credit policy
• Support the efforts of the Ag-Finance/Credit Manager
• Thanking your customer for their past and future business

Programs & Promotions

Use the Prairieland FS Marketing Plans as your guide and outline throughout the fiscal year:

• Communicate marketing programs and deliver sales promotion materials to customers and prospects
• Establishes a route system in the delivery territory and delivers petroleum products according to customer requirements
• Utilizing various seasonal product fill programs

Records & Reports

Maintain the following records:

• Maintain accurate customer files, including tank information, sales delivery dates, and other pertinent details, while recording sales and delivery information on daily sales logs to ensure all transactions are properly documented in accordance with company policies and industry standards
• Prepares order forms and sales contracts/bookings
• Submits required reports promptly as requested by supervisor and communicates activities in trade territory on a regular basis
• Report monthly inventory and use controls to ensure no loss of product

Image & Professional Appearance

It is important that the image of our most important asset, our people, is as professional as possible:

• FS Shirt and outerwear at all times on the job
• FS hat if one is worn
• Trucks are clean inside and out
• Maintain the company vehicle by performing basic maintenance as needed and conducting routine inspections of delivery equipment to ensure proper operation and compliance with safety standards

Personal Development & Growth

• Work towards professional certification (EA/EMS)
• Work towards achieving the Annual Sales Program and other company programs
• Attend training sessions and sales meetings
• Keep up to date on technical information and changes within the industry

Other Job Functions

• Provide assistance to other departments on an as-needed basis and continue to support all other areas of our business when all other assigned work is complete
• Responsible for the upkeep and maintenance of this facility
• Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA, and DOT policies and procedures as they apply
• Responsible for maintaining the assigned vehicle according to company standards
• Responsible for maintaining company equipment according to company standards
• Comply with the uniform policy and uphold a professional appearance
• Performs all other duties as assigned

Requirements

Education and Experience

• High school diploma or equivalent required
• One (1) to two (2) years or more of sales experience to demonstrate strong reasoning ability to solve practical problems and handle customer inquiries and concerns
• Proficiency in MS Office Suite (Word, Excel, and PowerPoint)
• Basic mechanical skills for vehicle maintenance and inspections
• Additional training in sales, logistics, or the petroleum industry preferred
• Previous experience in petroleum sales, delivery, or fuel distribution preferred
• Familiarity with fuel products, delivery procedures, and safety regulations

Functional Competencies

• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines
• Excellent verbal and written communication skills, with a professional demeanor
• High attention to detail and accuracy in all tasks
• Ability to work effectively as part of a team and collaborate with teammates at all levels
• Ability to identify and address issues in a proactive manner
• Strong customer service skills, with the ability to interact professionally with customers and teammates
• High level of integrity and ability to handle confidential information

Core Competencies

Demonstrated core competencies, including business knowledge, collaboration, communication, customer focus, decision-making, and skill development.

Other Requirements

• Obtain a valid CDL (Commercial Driver's License) with required endorsements (e.g., HazMat, Tanker) within six months of employment and maintain a clean driving record
• Must be able to obtain, within six months, and maintain applicable professional certifications associated with the energy industry
• Follow safety and compliance standards to help ensure their well-being and the safety of others
• Ability to work hours other than those considered normal at various times throughout the year to meet deadlines and demands
• The role may require occasional travel to other company locations or industry events, with the ability to travel independently and stay overnight as needed
• Ability and willingness to participate in required training, including education on GROWMARK's policies and procedures and additional training related to the position's requirements

Physical Demands

• Lifting/Carrying: Under 10 lbs. (Frequently), 11-20 lbs. (Frequently), 21-50 lbs. (Frequently), 51-100 lbs. (Occasionally)
• Pushing/Pulling: Under 10 lbs. (Frequently), 11-20 lbs. (Frequently), 21-50 lbs. (Frequently), 51-100 lbs. (Occasionally)
• Twisting/Turning: Frequently
• Bend: Frequently
• Climb: Frequently
• Crawl: Frequently
• Kneel: Frequently
• Reach Outward: Frequently
• Reach Over Head: Frequently
• Reach Over Shoulder: Frequently
• Sit: Frequently
• Squat: Frequently
• Stand: Frequently
• Walk - Normal Surfaces: Frequently
• Walk - Slippery Surfaces: Frequently
• Walk - Uneven Surfaces: Frequently
• Keyboard/Ten Key: Frequently
• Fine Dexterity: Frequently
• Handling (grasping, holding): Frequently
• Repetitive Motion – Hands: Frequently
• Repetitive Motion – Feet: Frequently
• Driving: Frequently
• Automatic Trans: Not Applicable
• Standard Trans: Frequently
• Exposure to Cold: Frequently
• Exposure to Heat: Frequently
• Exposure to dust, dirt, debris: Frequently
• Exposure to chemicals: Frequently
• Exposure to high noise levels: Frequently
• Working from heights: Frequently