Pet Parent Experience Associate

About the role

Urgent Care + General Practice | No Overnights | Flexible Shifts | Pet Benefits Sploot Veterinary Care is redefining urgent and primary care for pets, and we’re seeking a full-time Pet Parent Experience Associate to join our team. This role is ideal for someone who is passionate about delivering exceptional client experiences and making a meaningful impact for pets and their families.

At Sploot, we’re building the future of vet med one clinic, one case, and one team member at a time. Join our team and discover how fun, fulfilling, and supportive a veterinary career can be.

Responsibilities

• Independently serve as the first and last point of contact for pet parents, providing a welcoming, empathetic experience from check-in through check-out
• Create, manage, and maintain the daily clinic schedule to ensure efficient appointment flow and operational consistency
• Partner closely with veterinarians, technicians, and fellow