Jobs · Management · Missouri

Pet Groomer & Salon Trainer

PetSmart · St Joseph, MO · 3 wk ago
On-siteManagementFull-time
We need to output HTML fragment with sections only if real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - About Life At PetSmart: description of culture. Could be "About the role"? Actually "About Life At PetSmart" is about company culture. Could map to "About the role"? Might be better as "About the role" but we have "About Life At PetSmart". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings if we have content. We have content about life at PetSmart, which could go under "About the role" (maybe). But we also have a "Job Summary". Could be "About the role". We'll include "About the role" with the Life At PetSmart paragraph and Job Summary. - Responsibilities: we have "Essential Responsibilities" with bullet list. So include Responsibilities section with
  • . - Qualifications: we have "Qualifications" section with bullet list? Actually it's a paragraph with bullet-like sentences separated by semicolons. We'll treat as list. - Skills: maybe we can extract skills from qualifications: proficiency with tools, computer applications, communication, etc. Could create Skills section. But we already have Qualifications covering similar. The instruction: prefer a few substantive sections over many thin ones. Could combine Qualifications and Skills? But we need to follow headings list; we can include Qualifications and maybe Skills if distinct. However qualifications already include skills. Might be redundant. Better to have Qualifications section only. - Benefits: we have "Benefits That Benefit You" with list: Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off for full-time associates, Associate discounts, Tuition Assistance, Career pathing, Development opportunities. So Benefits section. - Pay: we have details about pay: "Exact base rate of pay will be based on relevant experience level, training, skills or knowledge and store location. Pay for this position is the greater of the base pay rate or groom pay (a designated percentage of the associate’s grooming sales based on the job code) and can vary by pay period. In no instance will PetSmart pay less than the local minimum wage." That's substantive. So include Pay section. - Schedule: we have "Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed". That's schedule info. So include Schedule section. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, legal, etc. Also remove "Do What You Love" maybe? That's motivational but could be part of About the role? Might be considered filler but it's substantive? It's more of a call to action. Might be considered boilerplate? It's not navigation/legal/EEO. It's a motivational paragraph. Could keep under About the role. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them. We need to output only HTML fragment, no /, no markdown fences. Let's structure:

    About the role

    Life At PetSmart ... (the paragraph about associates, culture, goal).

    Job Summary: PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of bathers and new stylists, seeing them through the entire pet stylist development program.

    Do What You Love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!

    But note: The "Do What You Love" paragraph is after the job summary; we can include as part of About the role. Now Responsibilities:

    Responsibilities

    • People Leadership: Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth. as well as providing feedback into associate performance reviews, disciplinary action and promotions.
    • Responsible for developing new and existing associates through bather and/or stylist certification process.
    • Identifies candidates internally to attend academy training to become stylists.
    • Delegate and validate completion of daily tasks for salon.
    • Address and administer associate complaints and grievances.
    • Recognizes and celebrates associates driving overall associate engagement.
    • Salon and Overall Store Experience: Responsible for pet parent experience and the outcomes of interactions conducted over the telephone, in person or online, and responding to general pet parent concerns.
    • Greets and supports pet parents, answers their questions and recommends wellness solutions based on the pets’ need.
    • Engages with pet parents at checkout to drive connection and rebooking.
    • Communicates and drives pet parent engagement around marketing promotions.
    • Utilizes salon tools including the booking system and call logs to make reservations and conduct necessary appointment calls.
    • Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
    • Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
    • Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
    • Maintains operational standards including cleanliness, sanitation, and humane conditions for all pets in the grooming area.
    • Responsible for taking immediate action and reporting when a sick/injured pet is identified in the store; transport to the vet as needed.
    • Maintains communication with Experience Leader on business trends and provides best practices to suggest for implementation.
    • Communicates and reports any facilities or supply needs to the Experience Leader or Leader on Duty.
    • Recommends, informs, and sells services and merchandise.
    • Assists and works in other departments as required.
    • Other duties may be assigned.
    Qualifications:

    Qualifications

    • 2+ years grooming experience; may be asked to complete a technical exam.
    • Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
    • Proficiency with use of tools, equipment and products to perform technical work safely.
    • Proficiency in computer applications.
    • Strong written and verbal communication skills.
    • Ability to react under pressure and maintain composure.
    • Strong organizational skills and attention to detail and safety measures.
    • Supervisory responsibility: No direct reports, however, are expected to guide and support the development of other associates. Provides feedback on associate performance to direct supervisor.
    But note: The "Supervisory responsibility" sentence is part of qualifications; we can keep as list item. Benefits:

    Benefits

    • Paid Weekly
    • Health & Wellness Benefits
    • 401k Plan with company match
    • Paid Time off for full-time associates
    • Associate discounts
    • Tuition Assistance
    • Career pathing
    • Development opportunities
    Pay:

    Pay

    Exact base rate of pay will be based on relevant experience level, training, skills or knowledge and store location. Pay for this position is the greater of the base pay rate or groom pay (a designated percentage of the associate’s grooming sales based on the job code) and can vary by pay period. In no instance will PetSmart pay less than the local minimum wage.

    Schedule:

    Schedule

    Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.

    We have duplicated "Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed" appears both in Qualifications and Schedule. That's okay; we keep both as they are in original. Might be redundant but we must preserve all info. Could we avoid duplication? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is present in source; we should keep it as is. However we could note that it's already in Qualifications; but we still need to include schedule section with that sentence. It's okay. We must not include boilerplate like EEO, legal, etc. We removed those. Check for any other substantive content: "Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds." That's under Essential Physical Demands And Work Environment. This is substantive; we need to include it somewhere. Where? Could be under Responsibilities or a new section like "Physical Demands". But we only have allowed headings list; we could add it under Responsibilities as a list item, or create a new section "Requirements"? Actually we have "Requirements" heading allowed. Could place physical demands under Requirements. But we already have Qualifications. Perhaps we can add a "Requirements" section for physical demands. The instruction: Use headings from list; we can include Requirements if we have content. Let's do that. Thus we need to add a Requirements section with physical demands and work environment details. Let's extract that paragraph: "Essential Physical Demands And Work Environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common." Note duplicate line about depth perception appears twice; we keep as is. We'll put that in Requirements section as

    or

      ? It's prose; we can use

      . Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. We might also include Skills? Not needed. Now ensure we didn't miss any other substantive info: "Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds." Already in Requirements. Also "Specific vision abilities required by this job include depth perception." appears twice; we keep both.

Similar jobs