Pet Groomer & Salon Trainer
PetSmart · Jackson, MI · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to extract relevant content.
Let's parse the posting:
- Intro: "PetSmart does Anything for Pets – JOIN OUR TEAM! Pet Groomer and Salon Trainer About Life At PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be."
That's about life at PetSmart. Could be "About the role" or maybe "About Life At PetSmart". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly.
We have "Benefits That Benefit You" with list: Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off for full-time associates, Associate discounts, Tuition Assistance, Career pathing, Development opportunities.
That's benefits.
Job Summary: "PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of bathers and new stylists, seeing them through the entire pet stylist development program."
That's about the role.
Essential Responsibilities: a long list.
Qualifications: "2+ years grooming experience; may be asked to complete a technical exam. Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed Proficiency with use of tools, equipment and products to perform technical work safely. Proficiency in computer applications. Strong written and verbal communication skills. Ability to react under pressure and maintain composure. Strong organizational skills and attention to detail and safety measures. Supervisory responsibility No direct reports, however, are expected to guide and support the development of other associates. Provides feedback on associate performance to direct supervisor."
Also "Essential Physical Demands And Work Environment": details about physical demands.
Also "Do What You Love" etc.
Pay: "Exact base rate of pay will be based on relevant experience level, training, skills or knowledge and store location. Pay for this position is the greater of the base pay rate or groom pay (a designated percentage of the associate’s grooming sales based on the job code) and can vary by pay period. In no instance will PetSmart pay less than the local minimum wage."
Schedule: Not explicitly mentioned except "Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed". That's schedule info.
We need to decide sections: About the role (Job Summary). Responsibilities (Essential Responsibilities). Qualifications (Qualifications + maybe Physical Demands?). Skills (maybe combine proficiency etc). Benefits (Benefits That Benefit You). Pay (pay info). Schedule (schedule info). Requirements maybe overlapping with Qualifications? The instruction says use headings for those categories; we can include Requirements if there is distinct content. The posting has "Qualifications" and also "Essential Physical Demands And Work Environment" which could be considered Requirements. But we can treat Qualifications as Requirements? The instruction says we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only when posting has real specific content. We have content for About the role (Job Summary). Responsibilities (Essential Responsibilities). Qualifications (list). Skills (maybe proficiency with tools, computer apps, communication, etc). Benefits (list). Pay (pay description). Schedule (full time availability, flexibility). Requirements maybe we could combine Qualifications and Physical Demands? But we already have Qualifications; maybe we treat Requirements as the physical demands and supervisory responsibility? However the posting includes "Supervisory responsibility No direct reports, however, are expected to guide and support the development of other associates." That's more about role.
Better to follow typical structure: About the role (Job Summary). Responsibilities (Essential Responsibilities). Requirements (Qualifications + Physical Demands). Skills (maybe separate but could be omitted if overlapping). But we need to avoid thin sections. Let's see if we can create meaningful sections:
- About the role: Job Summary paragraph.
- Responsibilities: Essential Responsibilities (list).
- Requirements: Qualifications (2+ years grooming experience, technical exam, full time availability, etc) plus Physical Demands (lifting, standing, etc). Could combine.
- Skills: maybe we could list specific skills: Proficiency with tools/equipment, computer applications, written/verbal communication, ability to react under pressure, organizational skills, attention to detail, safety measures. But these are already in Qualifications. Might be redundant. Could omit Skills section if it's thin. But we have enough content for Skills maybe.
- Benefits: list.
- Pay: description.
- Schedule: description (full time availability, flexibility, evenings, weekends, holidays).
We must not include boilerplate: EEO, equal opportunity, legal, application instructions like "Apply Now!", "PetSmart is an Equal Opportunity Employer", etc. Also remove duplicated lines like the repeated Fair Chance paragraphs. Also remove "Do What You Love" maybe? That's more motivational but could be considered part of About the role? It's not essential but could be kept as part of About the role? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep motivational content if it's substantive. However "Do What You Love Join us for a chance to make a meaningful impact every day..." is somewhat fluff but still part of posting. It's not boilerplate legal; it's marketing. We could include it under About the role maybe as a paragraph.
But we need to avoid duplication: there are repeated lines about Fair Chance etc. We'll remove duplicates.
Now produce HTML fragment with headings
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to extract relevant content.
Let's parse the posting:
- Intro: "PetSmart does Anything for Pets – JOIN OUR TEAM! Pet Groomer and Salon Trainer About Life At PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be."
That's about life at PetSmart. Could be "About the role" or maybe "About Life At PetSmart". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly.
We have "Benefits That Benefit You" with list: Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off for full-time associates, Associate discounts, Tuition Assistance, Career pathing, Development opportunities.
That's benefits.
Job Summary: "PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of bathers and new stylists, seeing them through the entire pet stylist development program."
That's about the role.
Essential Responsibilities: a long list.
Qualifications: "2+ years grooming experience; may be asked to complete a technical exam. Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed Proficiency with use of tools, equipment and products to perform technical work safely. Proficiency in computer applications. Strong written and verbal communication skills. Ability to react under pressure and maintain composure. Strong organizational skills and attention to detail and safety measures. Supervisory responsibility No direct reports, however, are expected to guide and support the development of other associates. Provides feedback on associate performance to direct supervisor."
Also "Essential Physical Demands And Work Environment": details about physical demands.
Also "Do What You Love" etc.
Pay: "Exact base rate of pay will be based on relevant experience level, training, skills or knowledge and store location. Pay for this position is the greater of the base pay rate or groom pay (a designated percentage of the associate’s grooming sales based on the job code) and can vary by pay period. In no instance will PetSmart pay less than the local minimum wage."
Schedule: Not explicitly mentioned except "Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed". That's schedule info.
We need to decide sections: About the role (Job Summary). Responsibilities (Essential Responsibilities). Qualifications (Qualifications + maybe Physical Demands?). Skills (maybe combine proficiency etc). Benefits (Benefits That Benefit You). Pay (pay info). Schedule (schedule info). Requirements maybe overlapping with Qualifications? The instruction says use headings for those categories; we can include Requirements if there is distinct content. The posting has "Qualifications" and also "Essential Physical Demands And Work Environment" which could be considered Requirements. But we can treat Qualifications as Requirements? The instruction says we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only when posting has real specific content. We have content for About the role (Job Summary). Responsibilities (Essential Responsibilities). Qualifications (list). Skills (maybe proficiency with tools, computer apps, communication, etc). Benefits (list). Pay (pay description). Schedule (full time availability, flexibility). Requirements maybe we could combine Qualifications and Physical Demands? But we already have Qualifications; maybe we treat Requirements as the physical demands and supervisory responsibility? However the posting includes "Supervisory responsibility No direct reports, however, are expected to guide and support the development of other associates." That's more about role.
Better to follow typical structure: About the role (Job Summary). Responsibilities (Essential Responsibilities). Requirements (Qualifications + Physical Demands). Skills (maybe separate but could be omitted if overlapping). But we need to avoid thin sections. Let's see if we can create meaningful sections:
- About the role: Job Summary paragraph.
- Responsibilities: Essential Responsibilities (list).
- Requirements: Qualifications (2+ years grooming experience, technical exam, full time availability, etc) plus Physical Demands (lifting, standing, etc). Could combine.
- Skills: maybe we could list specific skills: Proficiency with tools/equipment, computer applications, written/verbal communication, ability to react under pressure, organizational skills, attention to detail, safety measures. But these are already in Qualifications. Might be redundant. Could omit Skills section if it's thin. But we have enough content for Skills maybe.
- Benefits: list.
- Pay: description.
- Schedule: description (full time availability, flexibility, evenings, weekends, holidays).
We must not include boilerplate: EEO, equal opportunity, legal, application instructions like "Apply Now!", "PetSmart is an Equal Opportunity Employer", etc. Also remove duplicated lines like the repeated Fair Chance paragraphs. Also remove "Do What You Love" maybe? That's more motivational but could be considered part of About the role? It's not essential but could be kept as part of About the role? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep motivational content if it's substantive. However "Do What You Love Join us for a chance to make a meaningful impact every day..." is somewhat fluff but still part of posting. It's not boilerplate legal; it's marketing. We could include it under About the role maybe as a paragraph.
But we need to avoid duplication: there are repeated lines about Fair Chance etc. We'll remove duplicates.
Now produce HTML fragment with headings and appropriate - for lists,
for prose.
We must not output markdown code fences.
Let's craft:
About the role
PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality services with the utmost focus on quality and care of pets. The Salon Experience Lead will support the development of bathers and new stylists, seeing them through the entire pet stylist development program. Do What You Love: Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Responsibilities
- People Leadership: Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth, as well as providing feedback into associate performance reviews, disciplinary action and promotions.
- Responsible for developing new and existing associates through bather and/or stylist certification process.
- Identifies candidates internally to attend academy training to become stylists.
- Delegate and validate completion of daily tasks for salon.
- Address and administer associate complaints and grievances.
- Recognizes and celebrates associates driving overall associate engagement.
- Salon and Overall Store Experience: Responsible for pet parent experience and the outcomes of interactions conducted over the telephone, in person or online, and responding to general pet parent concerns.
- Greets and supports pet parents, answers their questions and recommends wellness solutions based on the pets’ need.
- Engages with pet parents at checkout to drive connection and rebooking.
- Communicates and drives pet parent engagement around marketing promotions.
- Utilizes salon tools including the booking system and call logs to make reservations and conduct necessary appointment calls.
- Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
- Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
- Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
- Maintains operational standards including cleanliness, sanitation, and humane conditions for all pets in the grooming area.
- Responsible for taking immediate action and reporting when a sick/injured pet is identified in the store; transport to the vet as needed.
- Maintains communication with Experience Leader on business trends and provides best practices to suggest for implementation.
- Communicates and reports any facilities or supply needs to the Experience Leader or Leader on Duty.
- Recommends, informs, and sells services and merchandise.
- Assists and works in other departments as required.
- Other duties may be assigned.
Requirements
- 2+ years grooming experience; may be asked to complete a technical exam.
- Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Proficiency with use of tools, equipment and products to perform technical work safely.
- Proficiency in computer applications.
- Strong written and verbal communication skills.
- Ability to react under pressure and maintain composure.
- Strong organizational skills and attention to detail and safety measures.
- Supervisory responsibility: No direct reports, however, are expected to guide and support the development of other associates; provides feedback on associate performance to direct supervisor.
- Essential Physical Demands: Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Frequently required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required include depth perception. Must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
- Work Environment: While performing duties, associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. Noise level is moderate; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Benefits
- Paid Weekly
- Health & Wellness Benefits
- 401k Plan with company match
- Paid Time off for full-time associates
- Associate discounts
- Tuition Assistance
- Career pathing
- Development opportunities
Pay
Exact base rate of pay will be based on relevant experience level, training, skills or knowledge and store location. Pay for this position is the greater of the base pay rate or groom pay (a designated percentage of the associate’s grooming sales based on the job code) and can
- for lists,
for prose. We must not output markdown code fences. Let's craft:
About the role
PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality services with the utmost focus on quality and care of pets. The Salon Experience Lead will support the development of bathers and new stylists, seeing them through the entire pet stylist development program. Do What You Love: Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Responsibilities
- People Leadership: Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth, as well as providing feedback into associate performance reviews, disciplinary action and promotions.
- Responsible for developing new and existing associates through bather and/or stylist certification process.
- Identifies candidates internally to attend academy training to become stylists.
- Delegate and validate completion of daily tasks for salon.
- Address and administer associate complaints and grievances.
- Recognizes and celebrates associates driving overall associate engagement.
- Salon and Overall Store Experience: Responsible for pet parent experience and the outcomes of interactions conducted over the telephone, in person or online, and responding to general pet parent concerns.
- Greets and supports pet parents, answers their questions and recommends wellness solutions based on the pets’ need.
- Engages with pet parents at checkout to drive connection and rebooking.
- Communicates and drives pet parent engagement around marketing promotions.
- Utilizes salon tools including the booking system and call logs to make reservations and conduct necessary appointment calls.
- Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
- Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
- Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
- Maintains operational standards including cleanliness, sanitation, and humane conditions for all pets in the grooming area.
- Responsible for taking immediate action and reporting when a sick/injured pet is identified in the store; transport to the vet as needed.
- Maintains communication with Experience Leader on business trends and provides best practices to suggest for implementation.
- Communicates and reports any facilities or supply needs to the Experience Leader or Leader on Duty.
- Recommends, informs, and sells services and merchandise.
- Assists and works in other departments as required.
- Other duties may be assigned.
Requirements
- 2+ years grooming experience; may be asked to complete a technical exam.
- Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Proficiency with use of tools, equipment and products to perform technical work safely.
- Proficiency in computer applications.
- Strong written and verbal communication skills.
- Ability to react under pressure and maintain composure.
- Strong organizational skills and attention to detail and safety measures.
- Supervisory responsibility: No direct reports, however, are expected to guide and support the development of other associates; provides feedback on associate performance to direct supervisor.
- Essential Physical Demands: Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Frequently required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required include depth perception. Must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
- Work Environment: While performing duties, associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. Noise level is moderate; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Benefits
- Paid Weekly
- Health & Wellness Benefits
- 401k Plan with company match
- Paid Time off for full-time associates
- Associate discounts
- Tuition Assistance
- Career pathing
- Development opportunities
Pay
Exact base rate of pay will be based on relevant experience level, training, skills or knowledge and store location. Pay for this position is the greater of the base pay rate or groom pay (a designated percentage of the associate’s grooming sales based on the job code) and can