Jobs · Customer Service · California

Pet Care Technician / Front Desk Associate

Paw Commons Pet Resort · San Diego, CA · 1 mo ago
Customer Service$19–$22/hrFull-time

Create Warm Welcomes

  • Manage check-ins, check-outs, and reservations with professionalism and warmth
  • Ensure every human feels as special as their dog

Nurture & Nourish

  • Provide hands-on care for our guests
  • Manage feeding schedules
  • Administer medications
  • Monitor health and water intake with veterinary-grade attention to detail

Elevate the Experience

  • Hold ourselves to an uncompromising standard of safety and cleanliness
  • Uphold our standards in the lobby, daycare, and animal enclosures

Connect & Communicate

  • Serve as the bridge between the dogs and their owners
  • Provide updates on pet behavior and health using positive, proactive language
  • Master our "Bad Words Better Replacements" approach to build trust and transparency

Keep Us Running Smoothly

  • Reconcile cash drawers
  • Monitor inventory for food and supplies
  • Organize tasks to keep the resort operating efficiently

What You Bring (Qualifications)

  • A passion for pets and people
  • A service mindset
  • Tech-savviness
  • Resilience and energy

Bonus Points For

  • Certifications such as Pet First Aid/CPR

Why You’ll Love Working at Paw Commons

  • Competitive compensation
  • Comprehensive benefits
  • 401(k) with company match
  • Paid Time Off (PTO) eligibility
  • A culture of care

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