Pet Care Attendant-Chelmsford, MA

Countryside Veterinary Hospital is looking for a compassionate and dependable Pet Care Attendant to join our team. Our Pet Care Attendants play an important role in keeping hospitalized and boarding pets comfortable, cared for, and safe while helping maintain a clean and welcoming hospital environment. This position is a great fit for someone who enjoys staying active, loves working with animals, and takes pride in doing the behind-the-scenes work that helps a veterinary hospital run smoothly.

About the role

Spend your shifts providing meaningful, hands-on care to animals. You’ll care for both hospitalized and boarding pets, build valuable experience in a veterinary hospital environment, work independently while still being an important part of the hospital team, and develop your animal-handling, communication, and customer-service skills. Join a team that values compassion, responsibility, and excellent patient care, and make a difference by helping pets feel safe, clean, comfortable, and cared for.

Responsibilities

• Provide attentive daily care for hospitalized and boarding pets
• Walk and exercise dogs according to hospital and boarding protocols
• Feed pets and provide fresh water according to their individual care instructions
• Clean and sanitize dog runs, cages, and kennel areas
• Clean and maintain cat cages in both kennel and hospital areas
• Monitor pets for changes in behavior, appetite, comfort, or condition and communicate concerns to the veterinary team
• Maintain the overall cleanliness, sanitation, and organization of the kennel area
• Keep animal-care spaces stocked and ready for patients
• Interact with clients in a friendly, compassionate, and professional manner
• Follow hospital protocols to help maintain a safe environment for patients, clients, and teammates
• Work independently and complete assigned responsibilities reliably
• Jump in to support teammates and hospital operations wherever needed

Requirements

• High school diploma or equivalent
• Previous experience working in a customer-service environment
• A genuine love of animals and commitment to their well-being
• A caring, patient, and compassionate attitude
• Excellent customer-service and communication skills
• Dependability and a strong sense of responsibility
• Ability to work independently and stay productive throughout your shift
• Strong attention to cleanliness, organization, and detail
• Ability to follow instructions and established hospital protocols
• Comfort working nights and weekends as scheduled
• A positive, team-first attitude and willingness to help wherever needed

The Extras

Pet Care Attendants are an essential part of the Countryside Veterinary Hospital team. From making sure pets have a clean and comfortable place to rest to providing walks, meals, attention, and compassionate care, your work directly impacts the experience of every animal entrusted to us. You’ll also gain valuable experience inside a veterinary hospital while strengthening skills that can help you continue growing in animal care.

Pay

$16 – $18 per hour

Schedule

35 hours per week, including nights and weekends

Benefits

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service)
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program