Jobs · Customer Service · California

Pest Control Technician

Western Exterminator Company · Chino, CA · 1 mo ago
Customer Service$17–$21/hrFull-time
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for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate etc. We need to parse the posting. Key content: - Benefits: "Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!" Also later: "All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria." Then list: Professional and Personal Growth, Training and development programs, Tuition Reimbursement benefits (for FT Colleagues), Health and Wellness: Full-time colleagues eligible to begin enrollment immediately upon hire with benefits starting on day 1, Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more, Savings and Retirement: 401(k) retirement plan with company-matching contributions, Work-Life Balance: Vacation days & sick days, Company-paid holidays & floating holidays, A company mindset that prioritizes health, safety, and flexibility. Thus Benefits section exists. - Pay: "Pay Range Hourly: $17.00 - $21.00". So Pay section. - Schedule: Not explicitly given. There's mention: "Available to work Monday-Friday and weekends as needed". That's schedule info. So we can include Schedule section with that. - About the role: The description of what Pest Control Technicians do: "The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and providing preventative measures to prevent future infestations, all while adhering to safety regulations and communicating with clients about pest control solutions." Also earlier: "What do our Pest Control Technicians do?" So we can put that in About the role. - Responsibilities: The list after "Responsibilities Include But Are Not Limited To The Following". Then bullet list items. Also "Essential Job Functions" list after that. Those are also responsibilities? They are more about physical demands. Could be part of Responsibilities or maybe separate but we only have allowed headings. We could combine them under Responsibilities. The instructions: Use
  • for any list of duties/requirements/benefits. So we can put all duty lists under Responsibilities. - Requirements: The "What do you need?" section includes: Clean shaven face, High school diploma or GED; related experience and/or training; or equivalent combination of education and experience; Possess a valid driver’s license; Licenses/certificates as required by federal, state, and/or local regulations (covered by us); Available to work Monday-Friday and weekends as needed; Open to learning and becoming knowledgeable in all areas of pest control; Solid reading, writing, and verbal communication skills; Basic math skills; Customer-facing experience preferred. Also maybe "Able to work both inside and outside in your local climate in company-provided weather gear" etc. Those are more about working conditions; could be under Requirements or maybe under Responsibilities? But we can put them under Requirements. - Qualifications: Might overlap with Requirements. The posting doesn't have a separate "Qualifications" heading; but we could treat Requirements as qualifications. However we need to decide which sections to include. We have to include a section only when posting has real specific content for it. We have content for About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly also Skills? There's mention of "Solid reading, writing, and verbal communication skills", "Basic math skills", "Customer-facing experience preferred". Those could be under Skills. But we already have Requirements covering many. Could split: Requirements for education/license, Skills for abilities. But we need to avoid thin sections. The instruction: Prefer a few substantive sections over many thin ones. So maybe combine Skills into Requirements or Responsibilities. However we have separate headings allowed; we could include Skills if we have enough content. Let's see: Skills: reading, writing, verbal communication, basic math, customer-facing experience. That's a few items; could be a subsection but might be thin. Better to include under Requirements. Qualifications: Could be same as Requirements; but we might not need both. Since we have Requirements, we can omit Qualifications. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Now we need to strip boilerplate: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove lines like "We are proud to be a member of the Rentokil family..." etc. That's about company but maybe relevant to About the role? It's more about company overview; could be included in About the role? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The company overview is substantive? It's about the company, not the role. Might be considered boilerplate? It's not navigation/legal/EEO etc. It's about the company's mission etc. Could be considered part of About the role? The posting includes: "We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'" This is company info, not role-specific. Might be considered boilerplate? It's not navigation/legal but it's generic company description. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This does not explicitly say to remove company overview. However earlier: "Preserve ALL substantive information; do NOT invent or summarize away detail." The company overview is substantive? It's about the employer, not the job. Might be considered relevant to "About the role"? Usually "About the role" includes description of role, not company. But we could include a short paragraph about company under About the role? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So About the role likely refers to role description. The company overview might be considered "About the company" which is not a listed heading; we could omit it as not required. However the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. If we omit company overview, we are losing substantive information. But maybe it's considered boilerplate? Not sure. The examples of boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning. Company mission statement is not those. It might be considered substantive. However we have no heading for "About the company". Could we incorporate it into About the role? That would be mixing company info with role description, but still preserving it. The instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid adding other content under those headings beyond the strict definition. So we could put company overview under About the role as an introductory paragraph. That would preserve it. Similarly, the "Why Choose Us?" section includes info about career trajectory, performance incentives, etc. That could be part of Benefits? Or maybe under Benefits? It mentions competitive pay, performance incentives, professional growth, training, tuition reimbursement, health benefits, 401(k), work-life balance. Many of those are already covered in Benefits. The "Why Choose Us?" also includes "Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues)". That's benefits. So we can merge. We need to avoid duplication. We'll compile unique points. Let's extract content: About the role / What do our Pest Control Technicians do?: - Perform industry leading pest management services for residential customers. - Identify and eliminate pests from residential properties. - Conduct thorough inspections. - Determine type of pest infestation. - Apply appropriate treatments like pesticides and traps. - Provide preventative measures to prevent future infestations. - Adhere to safety regulations. - Communicate with clients about pest control solutions. Also company overview: (we can include as part of About the role) - Member of Rentokil family, global leader in Pest Control and other services across >90 countries. - Trusted partner to many world-leading brands, serve consumer and business customers across multiple industries. - Legacy of excellence, mission to "protect people, enhance lives, and preserve the planet." Responsibilities: List from "Responsibilities Include But Are Not Limited To The Following": - Conduct thorough inspections of client properties to identify signs of pest infestations, damage, and entry points. - Apply approved pest control products, including chemicals, baits, and traps, to effectively eliminate pests while adhering to safety standards. - Educate customers on pest prevention methods and the importance of maintaining a pest-free environment. Provide advice on how to reduce the risk of future infestations. - Build relationships with customers, schedule and confirm their appointments, help with sales to current customers, and expand our product to new customers. - Ensure that all pest control equipment is properly maintained, stocked, and in good working condition. - Adhere to all local, state, and federal regulations regarding pest control products and safety protocols. - Drive and safely operate a company provided service vehicle (we provide routine maintenance). Essential Job Functions (physical demands): - Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways. - Working around animals, insects and termites. - Sometimes working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals, and we’ll train you how to handle all of these conditions safely. - Able to work both inside and outside in your local climate in company-provided weather gear. - Lots of moving around — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles. - Need to wear personal protective equipment (PPE), like an OSHA-compliant respirator. We can combine these under Responsibilities as they are duties/conditions. Requirements: - Clean shaven face - for safety reasons (rebreathers have to be able to seal your face). - High school diploma or GED; related experience and/or training; or equivalent combination of education and experience. - Possess a valid driver’s license from state of residence. - Licenses/certificates as required by federal, state, and/or local regulations (covered by us). - Available to work Monday-Friday and weekends as needed. - Open to learning and becoming knowledgeable in all areas of pest control. - Solid reading, writing, and verbal communication skills. - Basic math skills — You’ll need to be able to follow instructions for mixing on product labels. - Customer-facing experience preferred. Also maybe "Able to work both inside and outside in your local climate in company-provided weather gear" is more about working condition; but we already have that under Responsibilities. Could duplicate but we can keep. Benefits: - Benefits start Day 1 for Full-Time Colleagues - No Waiting Period. - Professional and Personal Growth: Multiple avenues to grow your career. - Training and development programs available. - Tuition Reimbursement benefits (for FT Colleagues). - Health and Wellness: Full-time colleagues eligible to begin enrollment immediately upon hire with benefits starting on day 1. - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more. - Savings and Retirement: 401(k) retirement plan with company-matching contributions. - Work-Life Balance: Vacation days & sick days. - Company-paid holidays & floating holidays. - A company

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