Pest Control Technician
About the role
Saela's purpose is to help people, and a key way that we excel at that is through building value with every interaction. This role focuses on conducting detailed home inspections, identifying pest concerns, and providing custom solutions for every customer. Teammates will have daily routes and regular customers, where they will treat homes with various treatments, techniques, and inspections. Their goals are to solve customers' pest concerns while exemplifying customer service, maintaining customer relationships, and providing strategic recommendations. Communication is a key part of being a Pest Control Technician with Saela; you will communicate clearly with customers about any findings during inspections, sharing treatment plans, preventative measures to take, and resolutions to help keep our customers pest-free.
Responsibilities
- Conduct detailed home inspections
- Identify pest concerns
- Provide custom solutions for each customer
- Treat homes with various treatments, techniques, and inspections
- Solve customers' pest concerns while exemplifying customer service
- Maintain customer relationships
- Provide strategic recommendations
- Communicate inspection findings, treatment plans, preventative measures, and resolutions to customers
Requirements
- At least 6 months of customer-facing experience
- Strong communication and time management skills
- Customer-focused and self-motivated
- Ability to work independently
- Valid driver's license
- Must be 18 years of age or older
- Able to lift up to 50 lbs.
- Must be clean-shaven for safety purposes (may occasionally wear a respirator)
- Comfortable working in crawl spaces and attics
- Comfortable using and moving ladders
- Able to work outside in all types of weather
Preferred Qualifications
- Experience performing home inspections
- Experience with selling
- Experience in pest control, HVAC, solar, internet, cable, running an independent route, or other in-home technician roles
Benefits
- Paid time off and paid holidays
- Health, dental, vision, life insurance, and other voluntary benefits
- 401(k) plan with company match
- Generous employee stock purchase program
- Opportunities to volunteer and give back to the community
Pay
- Base pay of $30 to $40 per hour plus commissions and monthly bonuses
- Paid training at $25 per hour