Personal Trust Manager

Pay

Pay Range: $108,869.00 - $145,150.00

Responsibilities

• Management of the Personal Trust Group; directs activities of administrators and support staff, including training, mentoring and development of staff.
• Administers a significant group of complex accounts.
• Provides guidance to administrators and private client advisors regarding administrative issues as required.
• Responsible for the compliance oversight of assigned team.
• Acts as chair of regional Account Review Process.

Education and Experience

• Bachelor's degree or equivalent experience with background in finance, business management, investments or other relevant areas.
• 7-10 years relevant management experience in a Trust department, Financial Services organization, Insurance company or law firm.
• Completion of career specific training such as Cannon Trust or New York Bankers Trust Schools to include casework in estate and trust administration and taxation.
• 5 years previous experience supervising work activities of others.

Skills and Abilities

• Ability to direct work activities of staff.
• Excellent verbal and written communications skills, able to research independently and reduce findings to writing.
• Strong computer literacy to include Microsoft Office Suite and other proprietary industry software.
• Excellent customer service skills; able to independently organize, coordinate, and outline agendas for client meetings that may include other professionals.
• Ability to understand and interpret complex legal documents.
• Significant working knowledge of personal income, fiduciary income and transfer taxation.
• Strong mentoring and problem resolution skills.
• Knowledge of performance review policy.

Tasks Performed

• 35% - Administers trusts, estates and agency accounts, often of a sensitive nature and for high net worth clients, providing superior customer service. Consults with attorneys and other financial planning professionals to mutually attain client/account objectives. Independently analyzes and interprets complex testamentary and inter vivos instruments and applies conclusions in the administration of trusts and estates.
• 25% - Trains, mentors, develops and oversees a team of Trust Administration officers.
• 20% - Completes annual review of administrative documentation and participates in investment risk analysis of account assets to ensure compliance with internal policies and external regulations.
• 10% - Analyzes trust and estate accountings for accuracy and proper form, to determine that account administration has been properly completed.
• 5% - Chairs a regional Account Review Committee.
• 5% - Other duties as assigned.

Benefits

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
• Parental Leave: Six weeks of paid leave at 100% of salary.
• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage.
• Flexible Spending Accounts: For healthcare and dependent care expenses.
• Employer-Paid Disability Coverage: Both short-term and long-term, with option to purchase additional long-term coverage.
• Life Insurance: Employer-paid basic life insurance, with option to purchase supplemental coverage.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Retirement Plans: 401(k) plan with employer matching, optional Roth 401(k), and pension plan.
• Adoption Assistance.
• Tuition Reimbursement.
• Employee Assistance Program (EAP).
• Pet Insurance.
• Financial and Banking Services: Various banking services benefits and financial planning assistance.
• For part‑time employees working 20+ hours/week: Medical Coverage (including HSA contributions), Dental and Vision Coverage, Voluntary Benefits, Generous Parental Leave (six weeks paid at 100% salary).
• For all part‑time employees: Retirement Plans (401(k) with match, optional Roth 401(k), pension plan for ≥1,000 hours/year), Paid Sick and Safe Leave, Employee Assistance Program (EAP), Financial and Banking Services.