Personal Trainer

Benefits

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Responsibilities

• Create a customer service focused environment and ensure superior customer service through leading by example
• Work with the sales team to integrate members into the club in a timely manner
• Sincerely acknowledge members/guests and be professional in your personal presentation
• Remain well trained and knowledgeable about the company, our services, promotions, and business practices in order to provide members and guests with consistent and accurate information while meeting their specific needs
• Committed to listening to members and guest in order to understand their needs and exceed their expectations
• Execute member communication initiatives that increase member retention, satisfaction and participation in revenue producing services
• Achieve financial performance results through the generation of ancillary service revenues and member retention
• Be proficient in appropriate club software systems (ABC, Outlook, MyZone, etc.)
• Maintain and implement an equipment cleaning schedule and overall maintenance checklist to ensure all equipment is working and operating
• Maintain a safe, clean, and esthetically appealing physical environment
• Work in partnership with other members of the Cowboys Fit team and as an integrated member of the Cowboys Fit Community
• Actively participate in meetings and company-wide initiatives and provide feedback and ideas for improving and building all aspects of the business
• Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner
• Remain up to date on all individual, department and company communications by reading all individual and departmental emails and posted signage, as well as checking the company intranet often for important information and updates

Qualifications

• Minimum of 50 sessions, $1500 in training sales, and $150 in supplements per month
• Proficient in appropriate club software systems (ABC, Outlook, MyZone, etc.)
• Maintain certifications (i.e. PT, CPR/AED) while employed at Cowboys Fit

Skills

• Customer service skills
• Communication skills
• Equipment maintenance skills
• Teamwork skills

Pay

This position is a full-time role with varying schedules including prime time hours and some weekends and holidays.

Schedule

This is a full-time position. Your daily schedule may vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. All members of the fitness team will be required to work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights.