Personal Support Aide

Position Purpose

The Personal Support Aide plays a vital role in maintaining a safe, respectful, and supportive environment for individuals experiencing homelessness. This position provides basic care for shelter residents while ensuring adherence to safety protocols, cleanliness standards, and organizational policies. The role requires compassion, consistency, and a strong commitment to serving vulnerable populations, including weekend availability.

What You Will Do

• Monitor daily resident activities and document observations during each shift
• Enforce shelter rules, safety protocols, and cleanliness standards
• Conduct routine facility walkthroughs to identify safety or maintenance concerns
• Respond to emergencies and conflicts with professionalism and compassion
• Assist with distribution of supplies to residents as needed
• Communicate census updates and key information to shelter and case management staff
• Collaborate with case managers to support resident needs and goals
• Maintain confidentiality and adhere to all Mercy Care and Trinity Health policies

Position Highlights and Benefits

• Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more)
• Paid holidays and generous Paid Time Off (PTO)
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Low-cost medical, dental, and vision insurance plans
• Enjoy lower-cost medical services when you visit facilities within the Trinity Health network
• Fast response interview times and job offers