Personal Stylist, Roseville Galleria - Full Time
About the role
Be part of an Amazing Story – Macy’s is more than just a store; it's a story that has captured the hearts and minds of America for over 160 years, built on innovations, traditions, inspiring stores, irresistible products, and memorable moments like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. As a Personal Stylist (MyStylist), you will drive enterprise‑wide cross‑selling to meet sales goals, embrace innovation and new selling ideas, and provide an elevated, seamless customer experience through expertise in lifestyle selling, in‑store and virtual selling, and service leveraging technology. You will expand your customer base by developing relationships with vendor partners, store leadership, peers, and the local community, focus on new customer acquisition, build and maintain strong client relationships through clienteling, and cultivate a social media presence.
Responsibilities
- Exceed sale goals by providing a personalized and elevated shopping experience in‑store and online
- Drive customer acquisition through networking opportunities, leverage social media to seek online and in‑store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences you offer
- Partner with store team, vendors and community partners to develop and host virtual and in‑store events to deliver incremental sales
- Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in‑person appointments; promote goods, looks, and products relevant to your customer
- Make data‑driven decisions