Personal Shopper @NET-A-PORTER

Profile

Profile customers individually based on their shopping pattern. Using these profiles, provide personal recommendations demonstrating detailed product knowledge and an understanding of each client’s style and requirements.

Represent Brand

Ensure prompt follow up with customers acquired through events and partnerships. Ensure that sales leads are identified and prioritized by analyzing your customer list. Increase spend of individuals and develop customer loyalty through by understanding their needs. Drive Personal Appointments where possible with clients to develop relationships. Have a cultural awareness for clients based across different regions.

Compensation

Compensation for this role is $30.00-$34.87/hr, depending upon experience, plus monthly commission.

Qualifications

• 3 – 5 years of work experience in a similar position, preferably in luxury fashion
• Engaged and active client book driving between $1.8m-$2.5m
• Proactive sales approach, with a track record of achieving personal sales goals
• Customer centric. Willing to go above and beyond to deliver outstanding service and build/maintain strong relationships
• Leadership and mentoring skillset
• Works very closely with stakeholders outside the department to drive own business
• Fluent in spoken and written English
• Technology literate, with experience in Excel and Outlook
• Confident, with excellent communication skills
• Organized with an eye for detail

Benefits

• A competitive salary
• Performance bonus schemes dependent on the type of role you are in
• A 401(k) plan that both you and the company contribute too
• A portal with an array of discounts on things like theme park and cinema tickets
• Our famous staff discount along with exclusive staff sales
• Medical, Dental and Vision insurance
• Commuter benefit and flexible spending
• A chance to be part of a fun and caring team that supports each other

Requirements

• Fluent in spoken and written English
• Technology literate, with experience in Excel and Outlook
• Confident, with excellent communication skills
• Organized with an eye for detail