Personal Shopper Lead Team Member

About the Role

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Responsibilities

• Engaging peers to provide the best possible shopping experience for our customers, including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded, and the area is maintained to Meijer standards, including completing required trainings.
• Supporting training of new team members and cross-training high-potential talent, providing peer coaching on job responsibilities and standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales, and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations, and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and handling cash when needed.
• Operating powered equipment, where applicable.
• Participating in period-end inventories, where applicable, to help achieve goals.
• May be required to act in a Lead capacity in other departments throughout the store.

Qualifications

• Must be 18 years of age or older.
• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence to create repeat business.
• Ability to lift, carry, push, pull, bend, and twist while handling product.
• Experience executing plans.
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Previous e-commerce or cashier experience is a plus! Open availability is required. This job profile is not meant to be all-inclusive of the responsibilities of this position. You may perform other duties as assigned or required.