Personal Service Coordinator II

About the role

The Personal Service Coordinator is responsible for coordinating the needs of clients and families assigned to their caseload. The role ensures individualized care planning, facilitates access to community resources, and monitors the effectiveness of services. PSCs provide professional support through client contact, guidance, and instruction, maintaining documentation and compliance with program and contractual requirements.

Responsibilities

• Conduct intake and complete comprehensive evaluation of clients’ life situations
• Prepare individualized plans of care in collaboration with clients
• Facilitate access to community resources and monitor participation in services
• Provide professional care through regular client contact, including home visits
• Maintain accurate daily records, progress notes, and billing forms per program and Short Doyle/Medi-Cal standards
• Develop and maintain professional working relationships with agencies and service providers
• Adhere to HIPAA standards, ethical standards, and professional boundaries
• Transport clients as necessary using personal vehicle and follow program guidelines
• Participate in after-hours phone response duties as assigned
• Perform other duties as required to support department and program goals

Requirements

• PSC: Bachelor’s degree in Human Services or related field with 1 year of related experience
• Eligible to claim for mental health services (except psychotherapy) within training and scope of practice

Qualifications

• Education and Licensing Requirements

Skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficient in Microsoft Office Suite

Benefits

• Paid vacation days (increase with tenure)
• Separate sick leave that rolls over annually
• Up to 10 paid holidays*
• Medical, dental, and vision insurance options
• DailyPay – access your earnings without waiting for payday*
• Training, development, and continuing education opportunities
• All Employees: 401(k)
• Free licensure supervision
• Pet insurance
• Employee Assistance Program (EAP)
• Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
• Mileage reimbursement
• Cellphone stipend

Pay

• Full-time Employees: $26-27 per hour

Schedule

• Full-time

Contact Information

To apply, visit Clarvida's careers page. For more information about Clarvida, visit our mission, vision, and values.