Personal Lines Underwriting Technical Assistant (Hybrid)

About Us

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective is recognized as a leading insurance group and an employer of choice, listed in Forbes Best Midsize Employers in 2025 and certified as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered to Be Uniquely You, contributing their diverse talents, experiences, and perspectives to our shared success.

Overview

Provides technical underwriting assistance and administrative support to the underwriting team for assigned territories while adhering to Selective’s guidelines and standards.

Responsibilities

• Gather, analyze and evaluate risk exposure using available resources and apply and document results according to our Quality Assurance standards.
• Respond to all inquiries in a timely manner and make policy adjustments based upon granted authority level.
• Take necessary measures to obtain information needed to finalize inquiries/transactions.
• Ensures the timely renewal and adequate pricing of individual risks through proper classification and accuracy of data entry.
• Maintains effective service and communications with agents through telephone and written correspondences.
• Handle incoming correspondence from agents and in some cases customers responding to inquiries on coverage, and make adjustments to policy information based upon prescribed authority level.
• Conduct outbound correspondence and follow-up work to agents.

Qualifications

• Demonstrate proficiency in the usage of all supplied desktop tools, including the automated underwriting system and email.
• Display confidence and a willingness to take ownership of a request or problem.
• Demonstrate strong verbal and written communication skills.
• Demonstrate the ability to see the big picture while responding to changing conditions.

Total Rewards

Total Rewards includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

Pay Range

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.