Personal Lines Client Service Manager

Overview

At Gallagher, we’re united by a commitment to one another’s growth and the pursuit of shared goals. We’re looking for a Personal Lines Client Service Manager to join our team and help us deliver exceptional service to our clients. This hybrid role offers the opportunity to work both remotely and in-office once the training period ends, with a schedule of Monday through Friday, 8:00 am to 5:00 pm.

How You'll Make An Impact

• Help clients navigate their insurance needs with confidence
• Provide personalized service, answering questions about policies, endorsements, and claims
• Offer solutions to meet clients' needs
• Maintain accurate client and policy data using Gallagher’s technology
• Collaborate with your team to secure existing business and drive the sale of additional services

About You

• Bachelor's degree with 0+ years client service and/or claims management experience OR High School degree/GED with 3+ years client service and/or claims management experience
• Active Producer's license
• Strong written and verbal communication skills
• Proficient in using technology as a tool to maximize productivity and quality
• Nice to have: 1+ years of prior experience providing client-facing customer service. Currently licensed in P&C. Working knowledge of Microsoft software, including Excel, PowerPoint, Outlook and Word.

Compensation And Benefits

• A competitive and comprehensive compensation package including a base salary range, medical/dental/vision plans starting from day one, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, and more.
• The benefits summary above applies to fulltime positions. Details about benefits will be provided during the selection process.

Inclusion and Diversity

We value inclusion and diversity. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.