Personal Lines Account Manager

Location: Leland, NC Work Schedule: Monday-Friday, 8:30 AM-5:00 PM Work Arrangement: In-office Job Summary We are seeking a motivated, customer-focused Personal Lines Account Manager to build client relationships, recommend appropriate insurance coverage, and manage personal lines accounts. The ideal candidate is organized, dependable, detail-oriented, and committed to delivering excellent customer service. Responsibilities Provide personalized insurance quotes and coverage recommendations.Convert quotes into bound policies.Manage and service existing personal lines accounts.Assist clients with policy changes, billing questions, and claims reporting.Review policies for accuracy and identify coverage needs.Explain coverage options and recommendations clearly.Assist with renewals, account rounding, and client retention.Document client interactions and account activity in the agency management system.Build long-term client relationships and provide prompt, professional service. Requirements Active Property & Casualty (P&C) insurance license required by start date; unlicensed candidates may be considered with licensing assistance available.Personal lines insurance experience preferred.Strong customer service and communication skills.Excellent organizational skills, attention to detail, and follow-through.Ability to learn and use agency management systems.Ability to work independently and collaboratively.Associate's or Bachelor's degree preferred, or equivalent professional experience. Benefits Competitive base salary plus commission opportunities.Health, dental, and vision insurance.401(k) with company match.Paid time off and paid holidays.Continuing education and licensing reimbursement.Long-term career growth opportunities.Supportive, professional team environment.