Personal Lines Account Manager

Job Description Personal Lines CSR/Account Manager Job Summary Seeking a dedicated and experienced Personal Lines CSR/Account Manager to join a well-established, full-service independent insurance agency. Founded in 1967 and acquired in 2019, the organization prides itself on delivering exceptional service to a clients. This role involves managing a variety of small to mid-size accounts, with a focus on personal lines and some commercial lines. The ideal candidate will have a strong background in servicing accounts end-to-end and a passion for providing outstanding customer service. This is a full-time, in-office position, with the possibility of a hybrid arrangement for the right candidate. Compensation Package Salary Range: $55,000 - $65,000 for Personal Lines; $65,000 - $75,000 for Commercial LinesBenefits: Comprehensive benefits packageWork Arrangement: Fully in-office; hybrid may be considered for exceptional candidatesTravel: Not required Responsibilities Manage and service a portfolio of small to mid-size accounts, with a focus on personal lines and some commercial lines.Handle all aspects of account servicing, including binders, endorsements, certificates, ID cards, and renewals.Quote new and renewal business to ensure competitive pricing and coverage for clients.Maintain strong relationships with clients, providing exceptional customer service and addressing inquiries promptly.Utilize Epic software to manage accounts and documentation efficiently.Collaborate with team members to ensure seamless account management and client satisfaction. Qualifications/Requirements Licensure: Active Property & Casualty (P&C) license required; CIC designation preferred.Experience: 3-5+ years of experience in account servicing, with a proven ability to manage accounts from start to finish.Technical Skills: Proficiency in Epic software or similar platforms.Account Expertise: Experience with small to mid-size accounts, including heavy condo accounts, is highly desirable.Skills: Strong organizational, communication, and problem-solving skills.Work Ethic: Self-motivated, detail-oriented, and committed to delivering high-quality service.