Personal Lines Account Manager
Job Description
Personal Lines Account Managers are the cornerstone of the personal lines services team. This position answers all inbound personal lines service calls. They perform service and sales for customers including but not limited to adding/deleting/replacing vehicles, changing coverage's, adding/deleting lien-holders and mortgagees, answering billing questions, verifying insurance, taking payments, cross selling, new quotes and handling other insurance questions as appropriate to service customers.
Responsibilities And Duties
- Handle customer service requests in a professional and knowledgeable manner.
- Determine all impacts/needs associated with the service request, including impacts to other coverages or policies.
- Identify any coverage gaps associated with a customer’s request and educate the customer on ways to mitigate their risk.
- Document all contacts, maintain customer records and files in a professional manner, and update customer information as appropriate for accuracy.
- Perform service activities to support their team and their manager or others, consistent with the responsibilities outlined above.
Job Requirements/Competencies
- Property and Casualty 2 years Agency experience preferred
- AMS360 experience preferred
- Excellent communication skills; verbally and written.
- Detail oriented and able to maintain compliance standards.
- Must be dependable, provide timely response, and complete of work activities.
Benefits
- $50,000 - $70,000 depending on experience
- Health Insurance
- Dental and Vision Insurance
- 401(k) with matching employer contributions.
- HSA and FSA
- Paid sick and vacation leave
About the Role
The Leavitt Group of Colorado is looking for a Personal Lines Account Manager for their busy office in Colorado Springs, Alamosa or Sterling, CO. MUST have a Property and Casualty license.
Schedule
Full-time position.
Pay
$50K - $70K depending on experience.
Company Information
The Leavitt Group is a national company, the largest privately-held insurance agency brokerage in the nation, with over 280 locations across 32 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.
Leavitt.com
The Leavitt Group is a national company, the largest privately-held insurance agency brokerage in the nation, with over 280 locations across 32 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.