Personal Lines Account Manager
Correll Insurance Group · Knoxville, TN · 3 wk ago
On-siteBusiness DevelopmentFull-time
About the role
SouthPoint Risk, a Member of Correll Insurance Group, is seeking a Personal Lines Account Manager in Knoxville, TN. This role provides high-level sales support and exceptional customer service to clients, requiring strong independent judgment and discretion to consistently deliver superior service. The Account Manager contributes to the growth and retention of both new and renewal business in alignment with agency goals and offers field support to address client needs.
Responsibilities
- Quoting new business and remarketing renewals as needed.
- Updating all necessary items in the management system and sending them to clients as needed.
- Receiving and responding to client emails, phone calls, requests for endorsements, certificates, etc.; maintaining accurate and current electronic files documenting such requests are handled.
- Providing necessary client documents, checklists, and proposals.
- Using support tools (electronic tasks and expiration/renewal reports) to maintain an organized and effective workstation.
- Establishing working relationships with clients, potential clients, and the companies represented via phone, email, and written correspondence.
- Supporting teammates with follow-up for clients and prospects.
- Researching and resolving coverage questions.
- Promptly responding to client needs either on the phone or electronically.
- Cultivating new opportunities and offering additional lines of insurance through consultative selling.
- Assisting with other office duties as they arise and are needed.
Requirements
- 1 to 3 years of experience as a Personal Lines P&C Account Manager or similar is required.
- Possess or able to obtain Property and Casualty Insurance License within 6-12 months of employment. Correll will assist in scheduling courses and cover the application and licensing fees, along with covering the cost for bi-annual license renewals.
- Proficient in AMS360 and ImageRight (Worksmart) is preferred but not required.
Benefits
- HSA and FSA
- 401(k) and 401(k) matching
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
Schedule
Full-time, Monday through Friday (Non-Exempt).