Personal Lines Account Manager

About the role

Acrisure is seeking a Personal Lines Account Manager to support our growing Client Service Center. This position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the innovative use of technology. This role will manage a book of personal insurance clients, focusing on retention, renewals, and growth through consultative service and cross-selling. You’ll have the opportunity to build strong client relationships, manage policy servicing, and support clients with coverage strategy and solutions.

Responsibilities

• Client Relationship Management: Serve as the primary contact for assigned clients; manage renewals, policy changes, and day-to-day account servicing; provide consultative recommendations and tailored insurance solutions.
• Account Growth and Retention: Identify cross-sell and account rounding opportunities; support retention and client satisfaction goals through proactive engagement.
• Collaboration: Partner with internal teams and leadership to resolve client issues and improve service delivery; promote adoption of digital tools and resources where appropriate.
• Client Success: Deliver high-quality service and support client business needs; complete additional projects or duties as assigned.

Requirements

• Active P&C license
• Strong communication, interpersonal, and organizational skills with the ability to manage multiple accounts and systems
• Proficiency with Applied Epic or similar agency management system strongly preferred
• Ability to work in a fast-paced environment in collaboration with other team members

Qualifications

• HS Diploma or equivalent (Bachelor's degree preferred)
• 2+ years of experience in personal lines and/or account management experience

Pay

The base compensation range for this position is $40,000 - $75,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Schedule

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.