Personal Injury Paralegal

Responsibilities

• Manage an active pre-litigation caseload; track all deadlines, statutes of limitations, and procedural requirements
• Calendar case-critical dates; proactively flag delays, gaps, or risks to the supervising attorney
• Keep client files organized and current so attorneys can access complete, accurate information at any time
• Maintain client treatment status and coordinate with providers to keep the case file up to date
• Draft correspondence and settlement demand packages under attorney supervision
• Prepare demand packages with supporting documentation and damage summaries
• Review health insurance and MedPay ledgers; confirm coverage, identify all providers, track balances, and flag discrepancies
• Direct billing to the correct insurance or MedPay source for each claim; keep the process moving on the firm's end
• Submit subrogation and provider reduction requests; track each to resolution
• Request and obtain all medical bills and records directly from providers to ensure the case is ready to advance to demand or settlement
• Track firm costs and client out-of-pocket expenses throughout the life of the case
• Draft disbursement sheets showing a full breakdown of costs, fees, and net client recovery at settlement
• Track collection agency activity and coordinate on outstanding balances during settlement administration
• Serve as the client's primary point of contact through the pre-litigation phase; provide regular updates and answer questions clearly
• Document all client communications promptly and accurately in Filevine
• Request, obtain, and organize medical records, bills, imaging, and evidentiary documents for each case
• Follow up with providers on outstanding records until received; do not let requests go stale
• Review records for accuracy; flag inconsistencies or gaps to the supervising attorney
• Communicate professionally with insurance adjusters, opposing counsel, medical providers, lienholders, and other case parties
• Coordinate and schedule mediations and case events as directed
• Liaise with lienholders and providers as part of settlement administration
• Filer and manage case documents
• Complete other legal support tasks as assigned by supervising attorneys
• Flag workflow inefficiencies and share process improvement observations with the team

Qualifications

The ideal candidate is someone who takes ownership of their work, communicates clearly with clients, and keeps cases moving from intake through settlement.

Skills

Organized, dependable, eager to learn and ask questions, and cares about doing right by the people they serve.

About Heuser & Heuser, LLP

Heuser & Heuser, L.L.P. is a veteran-owned personal injury law firm with offices in Colorado Springs and Pueblo. We have represented injured workers and accident victims across Southern Colorado since 1996, handling personal injury, workers' compensation, and wrongful death cases. We offer health benefits, paid time off, training opportunities, and an environment built on mutual respect.