Personal Injury Legal Assistant

About the role

We are seeking a hard-working, detail-oriented, well-organized Legal Assistant with three (3) to five (5) years of Personal Injury experience to work out of our Hollywood, Florida office.

Responsibilities

• Draft and send letters of representation to clients, clinics and insurance companies (any and all parties involved)
• Gather incident information from client
• Prepare demand packages
• Open new files (obtain medical records and bills, police reports, insurance information, request for PIP payout sheets, and fill out PIP applications for clients)
• Call clinic to verify initial treatment
• Communicate with health insurance companies including private health insurance in order to obtain coverage and negotiate medical bills
• Reviewing policies, claims and other records to determine insurance coverage eligibility under Florida State laws
• Schedule and prepare clients for recorded statements, IME’s and EUO’s
• Aid clients with providers, property damage claims
• Must be able to obtain insurance limits, negotiate medical bills and compile medical bill summaries
• Assist attorney in managing global settlements or individual settlements and assist on the preparation of settlement disclosure
• Maintain communication with the clients to ensure they are up to date on their treatment

Requirements

• Customer service background
• Must have phone etiquette
• English and Spanish speaking is a must
• Maintain organization of files by inputting and updating information into our case management software
• Ability to move cases forward in an appropriate and timely fashion
• Ability to follow direction
• Ability to follow firm policies and procedures
• Settle a minimum of 200 cases