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Jobs · Healthcare · Maryland

Personal Care Specialist (Part Time)

Green Thumb Industries (GTI) · Joppa, MD · 1 mo ago
Healthcare$16/hrPart-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The posting includes "The Role" description. Could map to "About the role". Responsibilities, Qualifications, Additional Requirements (maybe part of Qualifications?), Skills, Working Conditions, Mission? The instructions: Use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section ONLY when posting has real, specific content for it. Do not create Pay/Schedule/Benefits unless posting actually states them. The posting includes pay range: "The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $16—$16 USD". So we have Pay section with specific numbers $16—$16 USD (same). So we can include Pay heading with that info. Schedule: Not mentioned explicitly. No schedule details. So omit Schedule. Benefits: Not mentioned. Omit. Requirements: Could be Qualifications? The posting has "Qualifications" and "Additional Requirements". We could combine into Qualifications section, maybe separate? The instruction: Use headings like Requirements, Qualifications, Skills. We have Qualifications and Additional Requirements (which are more like physical requirements). Could treat Additional Requirements as part of Qualifications or as Requirements. Since we have both, maybe we create a "Requirements" section for the Additional Requirements (physical tasks) and keep "Qualifications" for the earlier list. Or we could merge. The instruction: Prefer a few substantive sections over many thin ones. So maybe combine Qualifications and Additional Requirements into one Qualifications section. But we need to preserve all substantive information. We can include both under Qualifications heading with subpoints? But we must use
  • for any list of duties/requirements/benefits. So we can have a Qualifications section with a list that includes both the qualification bullet points and the additional requirements bullet points. That would be okay. Skills section: present. Working Conditions: present. Mission: Not a standard heading but could be included as a section? The instruction list includes examples but not limited to those. Could include a section like "About the company" or "Mission". But we need to decide if we should include. The posting includes "Our Mission: ..." and then values. That's substantive. Could create a section heading "Mission and Values". However the instruction only gave examples; but we can add other headings if appropriate. Probably better to include a section "Mission and Values". Use

    Mission and Values

    with

    for prose. Also "The Role" description could be under "About the role". Use

    About the role

    with

    . Now we need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes EEO statement at end: "GTI is proud to be an equal opportunity workplace." That's boilerplate; we should remove. Also "Our Mission:" etc is not boilerplate; keep. Also "We can't wait to meet you." maybe keep as part of mission? It's fluff but not boilerplate; could keep. We need to preserve all substantive information; do not invent or summarize away detail. Now construct HTML. Structure:

    About the role

    The Role RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.

    Responsibilities

    • Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
    • Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
    • Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs.
    • Responsible for remaining up to date on product knowledge.
    • Promote a work environment that is positive, communicative, patient and/or customer-oriented
    • Assist in verifying order deliveries for accuracy
    • Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
    • Ensure local and state cannabis regulations are properly enforced and upheld
    • Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
    • Maintenance of hard copy files as required
    • Follow security measures and safety compliance procedures
    • Complete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru; Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts; Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary; Other duties as assigned

    Qualifications

    • At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
    • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
    • Must have reliable, responsible, and dependable attendance
    • Must be 21 years or older
    • Must pass all required background checks including state-specific cannabis employment requirements
    • Possess valid driver’s license or state ID
    • Must be and remain compliant with all legal or company regulations for working in the cannabis industry
    • Prior cannabis experience not required
    • Ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday):
      • Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary
      • Remain in a stationary position, if required, to meet the needs of the business
      • Converse and communicate with individuals and groups of people directly
      • Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email
      • Prepare patient and/customer orders by moving and placing products
      • Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
      • Move inventory and materials weighing up to 30 pounds independently
      • Position self to move inventory and materials in storage areas
    But we have nested lists; maybe better to keep flat list but include the subpoints as separate li under Qualifications. Could flatten: each bullet as separate li. Let's do that. So Qualifications list items: - At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience - Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs - Must have reliable, responsible, and dependable attendance - Must be 21 years or older - Must pass all required background checks including state-specific cannabis employment requirements - Possess valid driver’s license or state ID - Must be and remain compliant with all legal or company regulations for working in the cannabis industry - Prior cannabis experience not required - Ability to move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary for prolonged periods (up to duration of shift) - Ability to remain in a stationary position, if required, to meet business needs - Ability to converse and communicate with individuals and groups directly - Ability to operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email - Ability to prepare patient/customer orders by moving and placing products - Ability to inspect and receive detailed information such as dates of birth, orders, inquiries - Ability to move inventory and materials weighing up to 30 pounds independently - Ability to position self to move inventory and materials in storage areas That captures the Additional Requirements. Now Skills section:

    Skills

    • Consistent demonstration of excellent customer service skills
    • Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred
    • Ability to establish and maintain effective working relationships with all employees
    • Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
    • Previous experience with POS systems
    • Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
    • Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
    • Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
    Working Conditions:

    Working Conditions

    • Patient and/or customer-facing environment
    • Ability to work outdoors in varying and sometimes adverse weather conditions
    • Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent
    Mission and Values:

    Mission and Values

    Our Mission: To promote well-being through the power of cannabis. We’re humble—We prefer quiet confidence and don’t shout about our success. We’re hardworking—We put our heads down and get the job done. We’re grateful—Working in our industry is a privilege and an act of service. We’re transparent—Honest and open communication keeps us healthy as an organization. We’re collaborative—And believe good ideas can come from anywhere. We have a growth mindset—One that’s grounded in well-being. At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. We can't wait to meet you.

    But we need to remove EEO boilerplate line "GTI is proud to be an equal opportunity workplace." That's boilerplate; we should remove. Also "We can't wait to meet you." maybe keep as it's not boilerplate but could be considered fluff; but it's part of the mission section. Might keep. We should also remove duplicated lines: none. Pay section:

    Pay

    The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a

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