Personal Banking - Teller I

About Us

Common sense has never been common. If it were, the world would be a different place—things would run smoothly and on time, people would do what they say and say what they do, and everything would be fair, without unnecessary small talk. At our company, we believe banks should only sell you what you need. Our bankers see clients as individuals—dads, moms, graduates, or business owners—not just numbers. We focus on the basics: Relationships. Fairness. Simplicity®.

When you join us, you have the opportunity to make an impact beyond our walls. We are committed to Equity, Diversity, and Inclusion through our banking relationships, investing, grants, and volunteerism. We promote the growth, revitalization, and sustainability of the communities we serve, believing these efforts build a successful organization and a positive, results-driven culture. We strive to ensure all associates feel welcome and empowered at work.

About the Role

This position is ideal for someone looking to build a career in finance. We provide training and coaching during onboarding and ongoing support as you grow. As you demonstrate success, opportunities for advancement within our organization will arise.

As a Teller I, you will:

• Work as an individual contributor at a steady pace with clear direction and established processes.
• Provide support and service in a non-competitive environment, adhering to guidelines and policies.
• Meet and serve a diverse audience, performing routine transactional, operational, and client support tasks.
• Work toward individual and banking center sales and service goals.
• Balance cash drawers, assist other departments as needed, and build rapport with clients and associates.
• Treat everyone with respect and consideration, regardless of their status or position.

Requirements

Minimum Requirements:

• High school diploma or equivalent.

Desired Skills

Ideal candidates should possess some or all of the following:

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful cash handling experience.
• Bilingual language skills.
• Passion and motivation as a self-starter.
• A passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Logical thinking to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

• We value people as our greatest asset and prioritize clarity and simplicity for associates and clients.
• Decisions are made efficiently, fairly, and locally, with a focus on the communities we serve.
• We support individual needs and growth within the role, fostering a meritocracy.
• Certain tasks may require physical abilities such as grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• Flexible scheduling is available as business needs allow, with occasional overtime (typically no more than 5%).

Incentives & Benefits

• Eligibility to participate in a scorecard-based incentive plan, which can significantly increase overall compensation. Incentives are earned monthly based on performance against defined metrics.
• A generous benefits package including insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks.

The Bank is committed to providing reasonable accommodations to qualified applicants and associates to enable them to complete the application process or perform essential job functions. We provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category. The Bank is proud to be a drug-free workplace.

Applicants must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire. Selected candidates will complete a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record prior to employment.