Personal Banking - Teller

About the role

As a Teller, you will work as an individual contributor at a steady, even pace without a great dependence on other team members to achieve your results. You will operate in a role that has clear direction with established processes and expectations, provide support and service to others in an environment free from competition, and deliver detailed and accurate work by adhering to specific guidelines. You will be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.

Responsibilities

• Meet and provide exceptional service to a diverse audience
• Perform routine, transactional, operational and client support tasks
• Work towards individual and banking center specific sales and service goals
• Assist other departments as needed
• Build a great rapport with clients and fellow associates
• Treat others with respect and consideration regardless of their status or position

Minimum Requirements

• High school diploma or equivalent

Qualifications

• Previous banking, cash handling or financial service experience
• 6+ months of demonstrated successful cash handling experience
• Bilingual language skills
• Passionate and motivated self-starter
• A passion for educating clients on banking products and digital technologies available at the bank
• Strong work ethic and ability to complete work accurately
• Ability to think logically in order to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems
• Ability to calculate figures and amounts such as cash back and percentages

Work Environment

• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead
• An associate must be able to work overtime to the extent necessary (typically no more than 5%)
• Flexible scheduling as business needs allow

Compensation & Benefits

This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned monthly based on the associate's performance against the defined metrics as outlined in the score card.

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks.