Personal Banking - Teller

About the role

It starts with our culture ... Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions. That's the basics of Relationships. Fairness. Simplicity®. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work. This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

Responsibilities

• Work as an individual contributor at a steady, even pace without great dependence on other team members.
• Operate in a role with clear direction, established processes and expectations.
• Provide support and service to others in an environment free from competition.
• Deliver detailed and accurate work by adhering to specific guidelines.
• Actively participate in maintaining guidelines, structure, and established policies.
• Meet and provide exceptional service to a diverse audience.
• Perform routine, transactional, operational and client support tasks.
• Work towards individual and banking center specific sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.

Qualifications

High school diploma or equivalent.

Skills

• Previous banking, cash handling or financial service experience
• 6+ months of demonstrated successful cash handling experience
• Bilingual language skills
• Passionate and motivated self-starter
• Passion for educating clients on banking products and digital technologies available at the bank
• Strong work ethic and ability to complete work accurately
• Ability to think logically to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems
• Ability to calculate figures and amounts such as cash back and percentages

Benefits

• Scorecard-based incentive plan (monthly incentives based on performance)
• Insurance
• 401k
• Associate stock purchase program
• Paid time off
• Associate banking perks

Schedule

Flexible scheduling as business needs allow; overtime up to 5% as needed.