Personal Banking Associate II

About the role

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

General Function

Selected candidates are intended to become a Retail Personal Banker II after completing a 9 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family.

Responsible for

• Become familiar with and use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
• Provide guidance to CSRs with respect to the sales and referral process.
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