Personal Banking - Associate Banker

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job.

About the role

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve.

Responsibilities

• Work as an individual contributor at a steady, even pace without a great dependence on other team members to achieve your results.
• Operate in a role that has clear direction with established processes and expectations.
• Provide support and service to others in an environment free from competition.
• Deliver detailed and accurate work by adhering to specific guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.
• Meet and provide exceptional service to a diverse audience.
• Introduce clients to new products, services and digital solutions.
• Process account transactions.
• Absorb and assist clients in achieving individual and banking center specific sales and service goals.
• Assist other departments as needed.
• Build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Requirements

• High school diploma or equivalent.
• Previous banking, cash handling or financial service experience.
• 6+ Months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• A strong work ethic and ability to complete work accurately.
• The ability to think logically in order to analyze situations and make sound decisions.
• The capacity to work with multiple computer and software systems.
• The ability to calculate figures and amounts such as cash back and percentages.

Desired Skills

• Previous banking, cash handling or financial service experience.
• 6+ Months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• A strong work ethic and ability to complete work accurately.
• The ability to think logically in order to analyze situations and make sound decisions.
• The capacity to work with multiple computer and software systems.
• The ability to calculate figures and amounts such as cash back and percentages.

Work Environment

• We are committed to our core value of meritocracy and supporting our associates in growing within their role.
• May need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• Must be able to work overtime to the extent necessary (typically no more than 5%).
• Flexible scheduling as business needs allow.

Benefits

• Incentive and Benefits: This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned monthly based on the associate’s performance against the defined metrics as outlined in the score card.
• In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.