Personal Banking - Associate Banker

About Us

Common sense has never been common. If it were, the world would be a different place—things would run smoothly and on time, people would do what they say and say what they do, and everything would be fair, without unnecessary small talk. Banks would only sell you what you need. Our Bankers see beyond numbers; they see dads, moms, graduates, and business owners. They understand life’s complexities and offer simple solutions rooted in Relationships, Fairness, and Simplicity.

When you join our company, you have the opportunity to make an impact beyond our walls. We are committed to Equity, Diversity, and Inclusion through banking relationships, investing, grants, and volunteerism. We promote the growth, revitalization, and sustainability of the communities we serve, believing these efforts build a successful organization and a positive, results-driven culture. We strive to ensure all associates feel welcome and empowered at work.

This role is ideal for someone looking to build a career in finance. We provide training and coaching during onboarding and ongoing development. As you demonstrate success, opportunities for advancement within our organization will arise.

Responsibilities

• Work as an individual contributor at a steady, even pace with clear direction and established processes.
• Provide support and service in a non-competitive environment, delivering detailed and accurate work by adhering to guidelines.
• Actively participate in maintaining guidelines, structure, and established policies.
• Meet and provide exceptional service to a diverse audience, introducing clients to new products, services, and digital solutions.
• Process account transactions while working toward individual and banking center-specific sales and service goals.
• Assist other departments as needed, building rapport with clients and fellow associates while treating everyone with respect.

Requirements

• High school diploma or equivalent.

Desired Skills

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Logical thinking to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Proficiency with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

• Culture prioritizes people as our greatest asset, bringing clarity and simplicity to associates and clients.
• Decisions are made efficiently, fairly, and locally, with success tied to the communities we serve.
• Commitment to meritocracy, supporting associates in growing within their roles.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead may be required for certain tasks.
• Flexible scheduling as business needs allow, with occasional overtime (typically no more than 5%).

Incentives and Benefits

• Eligible to participate in a scorecard-based incentive plan, with monthly earnings based on performance against defined metrics.
• Comprehensive benefits package including insurance, 401k, and an associate stock purchase program.
• Paid time off and associate banking perks.

The Bank is committed to providing reasonable accommodation to qualified applicants and associates to enable them to complete the application process or perform essential job functions. We provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category. The Bank is a drug-free workplace.

Selected candidates must complete a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record prior to employment. Applicants must be legally authorized to work in the United States, with verification required at the time of hire.