Personal Banker: West Scranton

Key Responsibilities

• Provide an engaging experience for all customers (internal and external) through a committed execution of the Fidelity Model Experience and by embodying the organization’s core values.
• Engage with customers to identify their financial needs and make appropriate product recommendations.
• Achieve financial goals through consultative conversations.
• Foster relationships with existing customers to identify cross-selling opportunities and support customer retention and growth.
• Support direct service on deposit products and services, including completing necessary documentation and performing point-of-sale processing.
• Solicit new business from prospective customers and nurture ongoing relationships with current customers to ensure continued growth.

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience in a customer-facing role.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Basic knowledge of banking products and services.

Skills

• Customer service orientation.
• Product knowledge and ability to recommend appropriate solutions.
• Effective communication and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on Fidelity Bank products and services.
• Generous paid time off.

Pay

Competitive salary commensurate with experience.

Schedule

Variable schedule to accommodate branch operations.