Personal Banker - Wauseon

About the role

The position is 100% in-office and employees work their scheduled work hours at a designated WesBanco location, with consideration for the Wauseon, OH banking center.

Responsibilities

• Foster a positive work environment that inspires, motivates, challenges, supports, and provides ongoing recognition for exceptional performance.
• Provide excellent customer service while identifying sales opportunities and performing account transactions.
• Identify and pursue sales opportunities, manage customer relationships, and execute consistent outbound calling activities.
• Assist in targeted outside sales activities and participate in community service opportunities.
• Comply with all established Bank policies, procedures, and security measures.
• Operate as a teller, assist in supervising, and provide necessary additional support of the banking center's sales and operational objectives as assigned.

Essential Duties and Responsibilities

• Model the Bank's Mission, Vision, and Pledge.
• Adequately assess the financial needs of Banking Center clients and make appropriate recommendations.
• Maintain and exceed defined sales goals for loans, deposits, partner referrals, and profitability.
• Demonstrate strong ability to sell and cross-sell the Bank's products and services to reach individual and team sales goals.
• Communicate and partner effectively with branch staff and peers to promote a team environment and ensure goals are met.
• Continuously monitor performance against banking center goals by adjusting individual goals and initiating sales promotions as needed.
• Execute consistent outbound calling activities inside the banking center using customer lists, cross-sell products, and make appropriate business line referrals.
• Promote company products and services in the community to assist in the continued growth of the Bank.
• Support proper functioning of all day-to-day operations including customer service, open and close procedures, support of daily vault duties, maintain cash levels, and adhere to audit and compliance requirements.
• Participate in regular sales and staff meetings.
• Answer incoming telephone calls and perform additional duties to support the success of the Banking Center.

Other Skills and Requirements

• Proficient in Microsoft Outlook 365.
• Proficient in various Banking Software programs.
• Strong consumer lending skills preferred.
• Ability to generate new financial relationships through outbound calling, internal business development, and building a loyal customer base.
• Excellent organizational skills and the ability to multi-task.
• Ability to lift and carry up to 25 lbs.
• Available to work all hours of operations.

Qualifications

• High school diploma required.
• Banking, Cash Handling, Sales, and Customer Service experience preferred.
• Supervisory or leadership skills desired.