Personal Banker SAFE Act - Potomac Branch

Responsibilities

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
• Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
• Auxiliary in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
• Coach and guide Tellers and other branch staff on products and special programs, identify client needs, and provide appropriate referrals
• Recognize transaction needs of clients, educate clients on all service and digital channels, and leverage technology/marketing tools available to uncover opportunities, and present product offers/financial solutions

Requirements

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 0-2 years of relevant experience
• Previous banking, retail, or sales experience preferred
• NMLS registration; Safe Act compliant
• Clear and concise written and verbal communication skills

Education

• Bachelor's Degree/University degree or equivalent experience

Benefits

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Bilingual Mandarin Preferred But Not Required

Job Family Group

Consumer Sales

Job Family

Branch Sales

Time Type

Full time

Primary Location

Potomac Maryland United States

Primary Location Full Time Salary Range

$58,190.00 - $81,210.00

Additional Information

For additional information regarding Citi employee benefits, please visit citibenefits.com.

Anticipated Posting Close Date

Jun 23, 2026