Jobs · Finance · New York

Personal Banker SAFE Act - Lake Success Branch

Citi · New Hyde Park, NY · 1 mo ago
On-siteFinance$61k–$86k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements (or Qualifications), Benefits, Pay, Schedule if present. The posting includes: description paragraph (About the role). Then Responsibilities list. Then Qualifications (including experience, education). Then Benefits and Pay info: salary range, benefits description. Also schedule: "Full time". So we need sections: About the role (p), Responsibilities (ul), Qualifications (ul), Benefits (ul maybe), Pay (p maybe), Schedule (p maybe). Must not include headings with filler. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate: EEO, legal, cookie, navigation, application instructions, etc. Also remove duplicated lines. Must preserve all substantive info. We need to decide headings: "About the role", "Responsibilities", "Qualifications", "Benefits", "Pay", "Schedule". Ensure each has content. Let's extract content: About the role: The first paragraph: "The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients." That's about the role. Responsibilities: bullet list after "Responsibilities:" includes multiple sentences separated by line breaks? Let's capture each line: - Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products - Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program - Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers - Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience - Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals - Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions - Understand and comply with Citibank policies, standards and procedures - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. That's responsibilities. Qualifications: after "Qualifications:" includes: - 0-2 years of relevant experience - Previous banking, retail, or sales experience preferred - Knowledge of Smart Banking tools and technologies - NMLS registration; Safe Act compliant - Consistently demonstrates clear and concise written and verbal communication skills - Education: Bachelor's Degree/University degree or equivalent experience We could separate Education as part of qualifications or separate section? The instruction says use headings for sections like Qualifications, Skills, Benefits, Pay, Schedule. Education could be under Qualifications. We'll keep Qualifications heading and include education bullet. Benefits: The posting says: "In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire." We need to preserve substantive info. So we can list benefits as bullet list: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; discretionary and formulaic incentive and retention awards; paid time off (vacation, sick leave, paid holidays). Also note that offerings may vary. Pay: "Primary Location Full Time Salary Range: $61,280.00 - $85,520.00". Also maybe mention salary range. So Pay section: p with that sentence. Schedule: "Time Type: Full time". Also location maybe but schedule heading only for schedule. So we can put Schedule: Full time. We must not include location as heading; location can be omitted or folded into a short p? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." Location is minor metadata; we could include in a short p maybe under About the role? But we can drop it. Probably better to drop location to keep concise. However we need to preserve ALL substantive information; location is substantive? It's location of job. Might be considered substantive. But we can include it in a short p under About the role or as a separate paragraph without heading. The instruction says we can fold minor metadata into a short

or drop it. Location is minor metadata; we can include a short p. Let's include a paragraph after About the role: "

Location: New Hyde Park, New York, United States

" but that's a heading? No, just a p. But we must not create extra headings for location. So we can add a p. Also we have "Job Family Group: Consumer Sales", "Job Family: Branch Sales". Those are also minor metadata; we could drop them or include in a p. Probably drop to keep concise but we need to preserve ALL substantive information. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep them. But they are metadata about job classification; could be considered substantive. However they might be considered minor. The instruction says "fold minor metadata into a short

or drop it." So we can either drop or fold. Safer to include them in a short p. Thus after About the role, we can add a p with: "Job Family Group: Consumer Sales; Job Family: Branch Sales; Time Type: Full time; Primary Location: New Hyde Park, New York, United States." But we already have Schedule and maybe location separate. However we have Schedule heading for full time; we could keep schedule heading and not repeat time type in metadata. Let's decide: We'll have Schedule heading with Full time. Then we can drop Time Type from metadata. Location we can include in a p. Job Family Group and Job Family we could include in same p. Thus:

Job Family Group: Consumer Sales; Job Family: Branch Sales; Primary Location: New Hyde Park, New York, United States.

Now Benefits heading: we need ul list. Pay heading: p with salary range. Schedule heading: p with Full time. Now ensure we don't include boilerplate: EEO, equal opportunity, AI notice, etc. Remove those. Also remove "Most Relevant Skills Please see the requirements listed above." and "Other Relevant Skills For complementary skills, please see above and/or contact the recruiter." Those are filler; we should not create Skills section because no specific content. So we omit Skills heading. Also remove "Anticipated Posting Close Date: Sep 25, 2026" maybe minor metadata; could be folded into a p? It's date; could be minor. We could drop it. But to preserve ALL substantive information, maybe include as minor metadata in a p. However the instruction says we can fold minor metadata into a short p or drop it. I'd drop it to keep concise. But is posting date substantive? Might be considered metadata. I'd drop. Also remove "Automated Processing and AI ..." boilerplate; remove. Also remove "Citi is an equal opportunity employer..." etc. Now produce HTML fragment. Structure:

About the role

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

Job Family Group: Consumer Sales; Job Family: Branch Sales; Primary Location: New Hyde Park, New York, United States.

Responsibilities

  • Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
  • Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
  • Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
  • Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
  • Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
  • Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
  • Understand and comply with Citibank policies, standards and procedures
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

  • 0-2 years of relevant experience
  • Previous banking, retail, or sales experience preferred
  • Knowledge of Smart Banking tools and technologies
  • NMLS registration; Safe Act compliant
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Education: Bachelor's Degree/University degree or equivalent experience

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Discretionary and formulaic incentive and retention awards
  • Paid time off (vacation, sick leave, paid holidays)

Pay

Primary Location Full Time Salary Range: $61,280.00 - $85,520.00

Schedule

Full time

Check for any repeated content: we have schedule and also time type in metadata? We removed time type from metadata. Good. Check for any boilerplate left: none. Check for any missing substantive info: we omitted "In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards." We included discretionary and formulaic incentive and retention awards in benefits list. Good. We omitted "Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays." We captured those. We omitted "For additional information regarding Citi employee benefits, please visit citibenefits.com." That's a link; maybe minor; we could drop. It's not essential substantive? Could be considered minor. We'll drop. We omitted "Available offerings may vary by jurisdiction, job level, and date of hire." That's minor; we could drop. We omitted "

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