Personal Banker Peninsula Gateway Bilingual Spanish

We need to output HTML fragment with sections: About the role? Actually the posting includes "Why Wells Fargo:" and "About this role:" etc. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should not repeat job title. We need to preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove "Why Wells Fargo:"? That's marketing fluff but maybe considered boilerplate? It's not a required section heading; we can include as prose under maybe an introductory

. But we need to decide what to keep. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The "Why Wells Fargo:" is not exactly those, but it's promotional. Might keep as part of description? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that content as prose. However we need to structure with headings for sections that have real content. We have sections: About this role (description), In this role you will: (list of duties), Required Qualifications, Desired Qualifications, Job Expectations (schedule, language assessment, SAFE registration, etc.), Pay Ranges (specific per location), Benefits (list), Posting Location(s) (list of addresses), Posting End Date (maybe not needed? It's metadata but could be minor; we can drop or put in short p). Also "Due to timing and resource needs, positions may not be available at all branch locations outlined in the posting." That's a note. We need to decide which headings to use: About the role (use

About the role

) for the description after "About this role:" maybe combine with "Why Wells Fargo:" as intro? Could have a

for the Why Wells Fargo paragraph then

About the role

with description. Responsibilities: we have "In this role you will:" list. That's responsibilities. Use

Responsibilities

with

• . Requirements: we have Required Qualifications and Desired Qualifications. Could combine into Requirements section? But we have separate headings for Qualifications, Skills. The instruction: Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements (maybe combine required and desired?), Qualifications (maybe separate required vs desired?), Skills (maybe list desired qualifications as skills). But we need to avoid thin sections. Better to have: About the role, Responsibilities, Qualifications (split into Required and Desired as sublists?), Benefits, Pay, Schedule. Also maybe Location? Not a standard heading but could be included as

  . The instruction says include a section ONLY when posting has real, specific content for it. So we can include Location as a

  (not a heading). Similarly Posting End Date maybe as

  . We must not repeat job title as heading. No Job ID/requisition numbers as headings. We need to output ONLY HTML fragment, no /, no markdown fences. Let's craft:

  Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!

  About the role

  Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role, you will build relationships with customers by supporting everyday banking needs through in‑branch interactions, scheduled conversations, and proactive outreach. You will learn about customers’ goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence. You will support account openings, service requests, and credit applications while working closely with branch teammates to deliver a consistent, high-quality customer experience. Success is driven by strong relationship building, sound judgment, and the ability to balance service with growth. As a member of a leading financial institution, this role provides a strong foundation for long-term career growth and mobility, supported by Wells Fargo’s training and coaching.

  Responsibilities

  • Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
  • Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
  • Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
  • Support everyday banking needs, including new account openings, service requests, and credit applications
  • Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
  • Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
  • Deliver accurate, compliant service while exercising sound judgement within defined risk controls
  • Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

  Qualifications

  Required Qualifications:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Bilingual speaking and listening proficiency in Spanish/English

  Desired Qualifications:

  • Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
  • Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
  • Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
  • Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed
  • Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
  • Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns

  Schedule

  Ability to work a schedule that will include Saturdays. Must take and pass required language assessment. Support branch operations by flexing between cash handling and customer banking activities, with an emphasis on delivering strong service through account openings and ongoing account support.

  Pay

  Pay Ranges:

  • Cupertino, California: $23.00 - $31.00 Hourly
  • Sunnyvale, California: $23.00 - $31.00 Hourly
  • Los Altos, California: $23.00 - $31.00 Hourly
  • Menlo Park, California: $23.00 - $31.00 Hourly
  • Palo Alto, California: $23.00 - $31.00 Hourly
  • Mountain View, California: $23.00 - $31.00 Hourly

  Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

  Benefits

  Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

  Posting Location(s): 10260 S. De Anza Blvd. Cupertino, CA 95014; 107 E. El Camino Real Sunnyvale, CA 94087; 23000 Homestead Rd. Cupertino, CA 95014; 100 Main St. Los Altos, CA 94022; 735 Santa Cruz Ave. Menlo Park, CA 94025; 2754 Middlefield Rd. Palo Alto, CA 94306; 809 Cuesta Dr. Mountain View, CA 94040; 599 Castro St. Mountain View, CA 94041; 2301 University Ave Palo Alto, CA 94301; 2600 W. El Camino Real Los Altos, CA 94040; 325 Sharon Park Drive Menlo Park, CA 90425; 505 California Ave. Palo Alto, CA 94304; 1241 S. Mary Ave. Sunnyvale, CA 94087

  Due to timing and resource needs, positions may not be available at all branch locations outlined in the posting.

  Posting End Date: 29 Sep 2026

  We need to ensure no boilerplate like EEO etc removed. We removed those. Also removed "Job Expectations" heading? We used Schedule for schedule-related content. The Job Expectations also included SAFE registration, loan originator requirements, credit report, visa sponsorship. Those are important details; we should include them somewhere. Perhaps under a

  Job Expectations

  but we already used Schedule. Could add a separate section for Expectations (like "Requirements" maybe). But we already have Qualifications. The job expectations include: SAFE registration required at time of employment, Wells Fargo will initiate process after start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply. This position is not eligible for Visa sponsorship. These are substantive; we should keep them. Could be under a

  Expectations

  or

  Job Expectations

  . The instruction list includes Schedule as a possible heading, but we can also add Job Expectations if content exists.