Personal Banker - Part Time

About Commerce

Becoming a part of Commerce means more than just climbing the corporate ladder. It's about helping people achieve financial security, supporting businesses, and ensuring everyone's money is safe. Our commitment extends beyond our walls, fostering a culture where you can grow, connect, and build meaningful relationships.

About This Job

As a Personal Banker at Commerce, you'll gain valuable insights into banking and finance while assisting customers with their daily financial challenges. We recognize and reward our talented employees, and we're looking for someone passionate about helping others.

Compensation Range: Hourly: $20.55 - $25.05 (Based on relevant experience, skills, and competencies)

Essential Functions

• Interact with customers both in person and over the phone to ensure their financial needs are met through needs-based conversations and sales fulfillment.
• Actively listen, understand, and make recommendations of products and services based on customer needs to achieve sales and service goals.
• Educate customers on various retail products and digital solutions to enhance their financial wellness.
• Ensure financial transactions are completed accurately and efficiently, while adhering to all policies, procedures, and regulatory requirements.
• Identify complex financial needs and refer customers to specialized bank staff when necessary.
• Earn more than base pay through our quarterly incentive program.

Knowledge, Skills & Abilities

• Strong sales skills to provide an excellent customer experience in-person and over the phone.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Excellent written, verbal, and interpersonal communication skills.
• Able to adapt to various situations with an optimistic outlook aligned with our culture and Core Values.
• Proficient with Microsoft Word, Excel, and Outlook.

Education & Experience

• High school diploma or equivalent combination of education and experience required.
• 1+ years of sales or customer service experience required.
• Experience working in an environment with individual and team sales goals preferred.

Position Details

• This position may be filled as a Personal Banker I or II, depending on experience and education.
• Federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history if you express interest in and are considered for this position.
• The disclosed range estimate has not been adjusted for differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled.
• The candidate selected for this position may be eligible for the following employment benefits: employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location & Schedule

Location: 1345 E. Battlefield St, Springfield, Missouri 65804

Time Type: Part-time