Personal Banker or Senior Banker

POSITION SUMMARY & MISSION

POSITION SUMMARY & MISSION – Personal Banker

As a Personal Banker you provide confidence-inspiring service to members of our community who visit the branch for teller services and new account openings. In your personal interactions with customers you create and expand banker-client relationships based on purpose, value, and trust. You assist our customers with a variety of transactions, demonstrate interest and care for their financial wellbeing, detect opportunities to introduce them to Tri Counties Bank services that suit their financial circumstances, and expertly present to them products that address their needs and goals.

POSITION SUMMARY & MISSION – Senior Banker

As a Senior Banker you bring to life Tri Counties Bank’s vision of a community-focused financial institution. You maintain and deepen banking relationships with our existing customers and establish new consumer and business accounts anchored in purpose, value, and trust. Your interpersonal skills – active listening, insightful questioning, building rapport – enable you to understand customers’ current financial state and anticipate their future needs. You are known by customers, co-workers, and the local community at large as an expert in financial services and an effective advocate for their financial well-being.

SCOPE & COMPLEXITY

Conduct an average of approximately 12 or more customer conversations daily.

PAY & BENEFITS

The hiring range for this opportunity is $19.50 to $25.00 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

Major Responsibilities

• Show the customer they are valued.
• Showcase Tri Counties Bank services, products, and partners to help your customers’ save money, make more money or make their banking more convenient.
• Employ appropriate solutions for your customers.
• Follow through and honor commitments to ensure their financial needs and goals are fulfilled.

Other Responsibilities

• Maintain accurate sales records and regularly reviews sales results with Branch Manager and prepares an action plan taking appropriate steps to meet/exceed sales objectives.
• Ensure that all customer transactions, ranging from check cashing to cash depositing to loan payments to counting currency and coin, are handled accurately and timely according to guidelines.
• Maintain a current understanding of Bank policies and procedures.
• Maintain a current understanding of and ensure compliance with regulations that include but are not limited to: Bank Secrecy Act, USA PATRIOT Act, suspicious activity reporting, Reh B/fair Lending, Reg Z/Trust in Lending, Reg DD/Trush in Savings, Expedited Funds Availability Act, Gramm-Leach-Bliley Act, Community Reinvestment Act and the SAFE Act.
• Absorb and train branch team members, on product knowledge and skill development when necessary.
• Absorb and perform other work-related duties as assigned.

Education, Experience and Other Skills Required

• Personal Banker: High school diploma or GED required. Previous sales and cash handling experience, preferred.
• Senior Banker: All skills listed previously and Above average working knowledge of Bank products and consumer lending. Previous experience with bank sales as a Personal Banker Ability to lead and direct others.

Physical Requirements

May be required to lift up to 25 pounds.

Sign-On Bonus

The sign-on bonus will be paid in the first full payroll processed after your start date. Full details on the sign-on bonus are available upon request.

Company Profile

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California with corporate offices in Roseville, South San Francisco, and Bakersfield, with assets of nearly $10 billion and 50 years of financial stability. Tri Counties Bank is dedicated to providing exceptional service for individuals and businesses throughout California with more than 75 locations, advanced mobile and online banking, and access to approximately 40,000 surcharge-free ATMs nationwide. As California's Local Bank, Tri Counties Bank prioritizes serving clients with local bankers and local decision-making, backed by corporate philanthropy, community engagement, employee volunteerism and investments. Recognized by various publications as among the Top Workplaces and Best Banks, Tri Counties Bank recruits and retains diverse and talented team members. Tri Counties Bank is an Affirmative Action and Equal Opportunity Employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Disability/Veteran.