Personal Banker - North County

About the role

Built on a foundation of helping people and businesses thrive, Commerce Bank is committed to investing in its people. Our culture is built on fostering growth, connection, and a supportive environment where you can excel.

If you're passionate about banking and want to make a difference, read on to learn more about this opportunity.

Compensation

Hourly: $20.55 - $25.05 (Based on relevant experience, skills, and competencies)

About This Job

Our Personal Bankers are dedicated to helping customers improve their financial health. As a Personal Banker, you'll gain valuable insights into banking and finance while providing solutions to customers' daily financial challenges.

Essential Functions

• Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment.
• Actively listen, understand, and make recommendations of products and services based on customer needs to achieve sales and service goals.
• Educate customers on a variety of retail products and digital solutions that enhance the customer experience.
• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
• Identify complex financial needs and refer customers to bank specialists when appropriate.
• Perform other duties as assigned.

Knowledge, Skills & Abilities

• Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone.
• Ability to meet personal and branch sales and customer service expectations.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Team player with excellent written, verbal, and interpersonal communication skills.
• Able to remain adaptable to a variety of situations with an optimistic outlook that aligns with our culture and Core Values.
• Proficient with Microsoft Word, Excel, and Outlook.

Education & Experience

• High school diploma or equivalent combination of education and experience required.
• 1+ years sales or customer service experience required.
• Experience working in an environment with individual and team sales goals preferred.

Position Details

• This position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education.
• Federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history if you express interest in and are considered for this position.

Benefits

• Employer-sponsored health, dental, and vision insurance.
• 401(k).
• Life insurance.
• Paid vacation.
• Paid personal time.
• Career development.
• Education assistance.
• Voluntary supplemental benefits.

Location

8190 N Lindbergh, Florissant, Missouri 63031

Time Type

Full time