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Personal Banker North Central

Wells Fargo · Salt Lake City, UT · 6 days ago
FinanceFull-time

At Wells Fargo, we're a global trailblazer in financial services, committed to driving innovation, empowering communities, and helping our customers succeed. We believe a meaningful career offers more than just a job—it provides elements to help you thrive, both in and out of work. Living the Well Life means robust benefits, competitive compensation, and programs designed to support work-life balance and well-being. You'll be rewarded for community involvement, celebrated for authenticity, and empowered to grow. Wells Fargo has been recognized on the 2026 LinkedIn Top Companies list as one of the best U.S. workplaces to grow your career.

About the Role

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network within the Consumer Banking and Lending division. In this role, you will build customer relationships through proactive outreach and propose appropriate products, services, and digital solutions to help customers succeed financially.

Responsibilities

  • Deliver an exceptional customer experience by building relationships through proactive outreach.
  • Propose appropriate products, services, and digital solutions to meet customer financial needs.
  • Assist customers with basic requests, including opening new accounts, completing service requests, and submitting credit applications.
  • Receive direction from managers and exercise judgment within defined policies and procedures.
  • Develop an understanding of bank products and services to connect them to customer needs.
  • Interact with customers to demonstrate care and build relationships.
  • Provide appropriate options for bank products and services.
  • Refer customers' financial needs to other bankers and partners as needed.
  • Maintain a cash drawer, handle cash balancing, and complete service-related tasks as needed.

This SAFE position involves customer contact and job duties that may include offering, negotiating, or taking applications for dwelling-secured transactions. Compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations is required. Ongoing employment is contingent upon meeting these requirements, including acceptable background investigation results. Individuals in this position must also meet Loan Originator (LO) requirements under Regulation Z.

Requirements

  • 6+ months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.

Qualifications

  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to proactively engage with customers through outreach via phone or email.
  • Experience educating customers about technology and promoting mobile banking options.
  • Ability to help customers succeed financially by connecting them with additional team members as needed.
  • Experience working collaboratively on a team to meet customer needs.
  • Strong ability to foster and develop customer relationships.
  • Ability to build strong relationships with internal partners.
  • Adherence to policies, procedures, and regulations.
  • Ability to identify potential fraud or risky accounts and take appropriate action to prevent loss.
  • Professionalism and integrity in interactions with customers and team members.
  • Relevant military experience, including working with military protocol, personnel benefits management, processing orders, wartime readiness operations, human resources, or military recruiting.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Ability to support customers and employees in resolving or escalating concerns or complaints.

Job Expectations

  • Ability to work a schedule that may include most Saturdays.
  • SAFE registration is required at the time of employment; Wells Fargo will initiate the process after your start date.
  • Must meet Consumer Financial Protection Bureau qualification requirements for Loan Originator (LO) positions, including financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess financial responsibility, though a credit score is not part of the evaluation.
  • Ongoing regulatory requirements may include additional screening.

This position is not eligible for visa sponsorship.

Posting locations: University (235 South 1300 East, SLC, UT 84102), Wells Fargo Center (299 South Main Street, SLC, UT 84111), 4th South Market (381 E. Broadway, SLC, UT 84111), Foothill North (1290 S. Foothill Dr., SLC, UT 84108), Marketplace at 18th (1860 S 300 W, SLC, UT 84115).

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