Personal Banker - Long Beach

About the role

Become a trusted financial partner at Orange County’s Federal Credit Union (OCFCU). With over 85 years of experience, OCFCU helps members achieve their financial goals through personalized service and a commitment to excellence.

Responsibilities

• Handle teller transactions with accuracy and care
• Open new accounts and guide members through consumer loan applications
• Proactively recommend products and services that fit member needs
• Resolve questions and concerns with a consultative, relationship-focused approach
• Create trust that lasts beyond the transaction and keeps members coming back

Requirements

• 2+ years of recent experience in a bank or credit union
• Hands-on experience with teller transactions, new account openings, and consumer lending
• 2+ years of cross-selling and referring financial products
• Clear, friendly communication—professional but approachable
• Comfortable learning and using multiple systems and platforms
• Monday–Saturday availability
• Weekdays between 8:30 AM–6:30 PM and Saturdays 8:30 AM–2:30 PM

Qualifications

• Member Service Rep IV – $23.00–$25.00 per hour
• Requires a minimum one-year recent universal or personal banker experience which includes teller, new accounts, AND consumer lending expertise

Skills

• Customer service skills
• Teller operations
• New account opening
• Consumer lending
• Product knowledge
• Consultative selling

Benefits

• Comprehensive benefits package including Anthem, Delta Dental, and VSP
• Life insurance at no cost
• 401(k) plan with an employer match up to 6%
• 13 days of vacation and seven (7) sick days annually
• Paid holidays
• Annual merit increases, discretionary and referral bonuses, and educational grants up to $1,000 per year

Pay

• Member Service Rep IV – $23.00–$25.00 per hour

Schedule

• Monday–Saturday availability
• Weekdays between 8:30 AM–6:30 PM and Saturdays 8:30 AM–2:30 PM

Orange County's Federal Credit Union is an Equal Opportunity Employer