Personal Banker (Littleton)
Northern Bank · Littleton Common, MA · 3 mo ago
On-siteInformation Technology$25–$30/hrFull-time
PRIMARY FUNCTIONS
- Opens and closes branches
- Sigs Official checks in accordance with the transaction amount
- Provides exceptional service to the Bank’s customers regarding daily teller, servicing, and new account transactions; addressing inquiries, understanding/determining needs, and resolving problems
- Processes customer transactions in an efficient, accurate and friendly manner
- Opens new accounts and accesses customer accounts to process online and offline transactions and corrections in an efficient, accurate and friendly manner
- Accurately balances cash drawer daily
- Performs day-to-day branch operations including, ATM balancing, clearing cash items, adding or removing holds, under dual control will balance and process the vault and bag coin
- Utilizes needs-based sales/service techniques to elicit the needs of customers and match those needs to the Bank’s available products and services
- Consistently meets or exceeds sales goals
- Provides assistance to other branch employees and assists in training new employees.
JOB QUALIFICATIONS
- 2 years Teller Manager or CSR experience preferred
- Excellent communication, sales and customer service skills
- Basic math skills and the ability to multitask
- Strong computer skills, including Word, Excel, teller and platform bank systems
- Strong customer focus
- High School Degree. Associate degree or higher preferred
- Flexible Schedule. Occasional late nights and Saturdays