Personal Banker II, Cranberry

Qualifications

• High school diploma/GED required
• College degree or a minimum of one year demonstrated ability to deliver outstanding customer service in financial services or retail industry required
• Excellent written and verbal communication skills required, including professional grammar and demeanor
• Able to travel as needed for training

Principle Activities and Duties

• Demonstrate a consultative sales approach to building customer relationships by offering customers additional products and services at account opening and all service interactions in the branch
• Contribute to the growth and retention of deposit and loan customers
• Initiate new customer relationships through outbound calling efforts
• Perform teller functions based upon the needs of the branch
• Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner

Compliance

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.